How to get a Support ID - SEE UPDATED KB LINK BELOW

Challenge When opening a case via the Customer Support Portal, you are prompted to enter a Support ID. Solution Case Creation Requirements To create a Veeam Technical Support case for a given Support ID, you must be designated as either License Administrator or Case Administrator. For more...

Installer Error: "This installation cannot be updated automatically." or "Unable to proceed with the setup"

Challenge When attempting to update Veeam software, the following error occurs: This installation cannot be updated automatically. Please contact Veeam customer support for assistance with manual update. Alternatively, the following error occurs: An error has occurred: Unable to proceed with the...

How to download a trial version of nworks products

When you try to download the management pack/SPI trial version from the Veeam Software website, the link does not work...