Vulnerability Scanner Detection Related to CVE-2024-7264

Support Statement This Veeam KB article was created to address customers' concerns regarding the detection of the libcurl library by their security software on VMware Backup Proxies, where the VMware VDDK package is installed. Libcurl is a component of VMware VDDK Virtual Disk Development Kit,...

Advanced transport modes (HotAdd and SAN) fail over to NBD mode

Challenge Advanced transport modes Virtual Appliance HotAdd or Direct Storage access may not work, failing over to the NBD transport mode instead. If you are seeing error "Cannot use advanced transport modes, failing over to NBD " you should check the HotAdd attacher agent log default location -...

Backup proxy that uses Virtual Appliance (HotAdd) mode and is installed on Microsoft Windows 2019 shows "Restart Required" message

Challenge When you log in to the Veeam backup proxy server interactively following the execution of a job using the hot add transport mode, you may get a notification from the OS prompting to restart the server. The notification can be one of the following: Your PC needs to be restarted to finish...

KB2903: vSphere 5.5/6.0 VM Backup fails with "Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown"

Challenge When backing up a VM within an environment running vSphere 5.5 or vSphere 6.0 the job fails with: Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown Copy Version Requirement The error listed above has many causes. Directly interpreted, it means that a process...

Backup jobs using Virtual Appliance (HotAdd) transport mode take longer after installing 9.5 Update 3a

Challenge After installing Veeam Backup & Replication 9.5 Update 3a, the backup duration may be significantly increased for jobs using the Virtual Appliance HodAdd transport mode. Other transport modes NBD/NBDSSL, Direct SAN, Direct NFS are not affected. Cause This is a known issue affecting VMwa...

Error: Backup proxy is missing C++ runtime components

Article Applicability The error message states that the C++ runtime components are missing, which may be inaccurate. The actual cause of the error is that the VDDK libraries cannot be loaded, which in older versions of Veeam Backup & Replication 9.5 and older was caused by missing C++ runtimes...

vSphere 6.5 backup/replication jobs hang

Challenge vSphere 6.5 backup/replication jobs may hang forever if you're using Windows Server 2008 R2 or Windows 7 backup proxies. Agent…Source.log files contain lines similar to the following: 16.01.2017 16:16:08 vdl| Loading VDDK library. Version: 6.5, directory: 'C:\Program Files...

Appliance Mode (Hotadd) isn't available if proxy VM and its replica are running under the same vCenter

Challenge A VMware Backup Proxy is not processing VMs using Virtual Appliance HOTADD mode, despite meeting all requirements. Cause Veeam Backup & Replication uses VDDK to communicate with VMware infrastructure. Starting with VDDK 6.0, VMware added additional logic to validate possible transport...

Backup and Replication jobs fail with the following error: "CDeviceBase: resize is not supported. Failed to download disk"

Challenge Backup and Replication jobs fail with the following error: "CDeviceBase: resize is not supported. Failed to download disk". The following conditions must be met: 1. Veeam 8 Update 2 8.0.0.2021 or later 2. Backed up VM is running on ESXi 5.5 or later 3. Hot Add transport mode is used 4. ...

VDDK error: 13 - Troubleshooting

Challenge Backup/Replication jobs fail with: VDDK error: 13.You do not have access rights to this file Solution Below is a list of possible solutions to this issue sorted by what transport mode was being used when this error occurred. Note: There are many causes for VDDK 13; this list is not...

Task for VM on ESXi 5.5 or 6.0 fails with "VDDK Error: 1"

Article Applicability This article discusses an issue resolved in ESXi 5.5 Patch 08 and ESXi 6.0 Patch 03. If the error "VDDK error: 1 Unknown error." occurs with an ESXi host running a version more recent than ESXi 5.5 Patch 08 or ESXi 6.0 Patch 03, it is advisable to engage with both VMware...

Patch 1 Release Notes for Veeam Backup & Replication 6.1.0.181

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge These are the issues resolved by the Patch 1 for Veeam Backup version 6.1.0.181. All patches are cumulative so each below fix is contained in this patch. Cau...

The specified transports are not available

Challenge The SAN or Virtual Appliance mode intermittently fails with the error: Error: Client error: The specified transports are not available. Available transports: nbd. Specified transports: san. VMDK path: Datastore VMname/VMName.vmdk. The following entries can be seen in the VeeamAgent log:...

Virtual Appliance or SAN mode fails on a localized proxy server

Challenge Hot-add or SAN mode fails on a localized proxy. In the job log, you can see the following error: Info AP 2a1a output: 2012-01-26T12:07:14.429+01:00 02252 error 'Default' Cannot use advanced transport modes for xxx.xxx.xxx.xxx/moref=vm-xxx/snapshot-xxx: Cannot lock directory...

Surebackup VDDK error: 16064. Host is not licensed for this feature

Challenge When SureBackup job is running against Domain Controller, Veeam B&R server is unable to access disk of the target machine. The following error can be seen in the log: VDDK error: 16064.Host is not licensed for this feature 25.05.2011 07:53:34 Info AP Client error: Failed to open VDDK di...

VDDK Error 3 Troubleshooting

Challenge A Backup or Replication job fails with an error containing 'VDDK error: 3 ' This most often occurs when forcing aVMware Backup Proxy to use 'Virtual Appliance' transport mode and disabling the 'Failover to network mode' option. Cause The most common scenario is that the disks of the VM...

Failed to open VDDK disk error in Virtual Appliance mode, IDE virtual disks not supported

Processing the VM with IDE virtual disks in VA/hotadd mode fails...