Bots Are Better than Humans at Solving CAPTCHAs

Interesting research: "An Empirical Study & Evaluation of Modern CAPTCHAs": Abstract: For nearly two decades, CAPTCHAS have been widely used as a means of protection against bots. Throughout the years, as their use grew, techniques to defeat or bypass CAPTCHAS have continued to improve. Meanwhile...

Measure What Matters: Your Competitive Advantage May Lie in Your Understanding (or Lack of Understanding) of What Users Are Really Experiencing

Attracting and retaining customers lies in your ability to offer an exceptional digital experience. Now that digital channels are increasingly preferred over channels of the past, the climate is increasingly competitive -- and businesses are fighting to maintain loyalty and keep users engaged...