Citrix Virtual Apps and Desktop - VDA Session Issues

Introduction This article is a summary of top support articles associated with VDA Sessions Disconnects, Registration, Stuck Session as well as Hangs/Crash that occur in the VDA. For Launch issues please see our dedicated Launch issue article Citrix Virtual Apps and Desktops: Session Launch Issue...

Citrix Virtual Apps and Desktop Profile Management (UPM, WEM)

Citrix Profile Management Introduction Profile Management is intended as a profile solution for Citrix Virtual Apps servers, virtual desktops created with Citrix Virtual Desktops, and physical desktops. You install Profile Management on each computer whose profiles you want to manage. Active...

Citrix Endpoint Management: Intune issues Guide

Introduction Citrix Endpoint Management delivers secure micro-VPN connectivity, allowing seamless access behind corporate firewalls, while Intune enhances data protection for Office 365 mobile apps, preserving the end-user experience. Together, these technologies ensure robust security without...

Citrix Endpoint Management: Guide for Enrolment issues

Introduction Enrollment issues in the Citrix XenMobile environment can significantly disrupt device management and user access. From iOS to Android platforms, these challenges range from failed MDM profile installations and persistent policy configurations to login failures and administrative rol...

Netscaler ADM Issues

Introduction This article provides a list of Knowledge Base resources on how to investigate, troubleshoot, and prevent the most common issues with connectivity of NetScaler Console Agent to NetScaler Console Service. Overview of the Issue NetScaler Agent helps the on-prem NetScalers to connect to...

Netscaler SDX RAID

Introduction This article provides the instructions on how to replace the faulty physical drive on SDX box Overview of the Issue RAID replacement on SDX and steps to replace it. Note:The SDX appliance in its default configuration is shipped with four disk slots populated with solid-state drives...

Netscaler CVE & Security Guide

Introduction Begin with an introduction to the main issue topic, explaining its significance and how the hub article serves as a central resource for related information. Overview of the Issue Provide a brief yet comprehensive overview of the issue, outlining the common challenges and key points...

Netscaler Licenses

Introduction These articles provide a list of Knowledge Base resources on how to allocate and install license files to the Netscaler Products. Overview of the Issue These articles capture the most common use cases when customers face issues with Netscaler Products unlicensed or running in grace...

Netscaler High Availability issues

Introduction This article provides a list of Knowledge Base resources on how to investigate, troubleshoot, and prevent the most common issues with Netscaler High Availability HA. Overview of the Issue NetScaler High Availability HA offers seamless failover capabilities to maintain uninterrupted...

How to Troubleshoot Provisioning Services Server Machine Account Password

This article contains information about troubleshooting the Provisioning Services PVS Server machine account passwords...

Troubleshooting Linux Virtual Machines in XenServer

This article describes about troubleshooting Linux virtual machines in XenServer. Serial console was used to access UNIX server consoles and most of the network devices switches, routes. The simplicity of serial port hardware and its universality make them popular. Serial console apart from...

LACP Bonding in XenServer - Configuration and Troubleshooting

In XenServer 6.1, LACP link aggregation was added to existing bonding modes for vSwitch. This article describes dynamic link aggregation LACP between a XenServer host and a switch, giving a high-level overview of the 802.3ad protocol, explaining configuration and diagnosis tools. Background LACP...

How to Capture a Network Trace for a PVS Target Device

This article describes how to capture a target-side network trace from a Provisioned Services PVS machine. Requirements Hypervisors: XenServer 5.x XenServer 6.x VMware ESX 4.x VMware ESXi 5.x Hyper-V 2012 Or Physical Environment including but not limited to HP/IBM/Dell/Cisco target devices...

Error 1603 Occurs When Installing Hotfix Rollup Pack 2 on XenApp 6.0

Error 1603 occurs when installing Hotfix Rollup Pack2 on XenApp 6.0. Troubleshooting Methodology The Technical Support Engineer completedthefollowing steps to resolve the issue: Enabled msi logging and attempted the hotfix rollup pack install again. Error 1603 occurred. Examined the msi logs; the...

[SECURITY] Fedora 39 Update: cockpit-320-1.fc39

The Cockpit Web Console enables users to administer GNU/Linux servers using a web browser. It offers network configuration, log inspection, diagnostic reports, SELinux troubleshooting, interactive command-line sessions, and more...

Veeam Kasten for Kubernetes Performance Troubleshooting Guide

Purpose This article documents two of the most common performance tuning settings for Veeam Kasten for Kubernetes. Veeam Kasten for Kubernetes uses helm parameters, which can be tuned to adjust performance. The default settings should suit most environments. However, in complex environments,...

CVE-2024-5908

A problem with the Palo Alto Networks GlobalProtect app can result in exposure of encrypted user credentials, used for connecting to GlobalProtect, in application logs. Normally, these application logs are only viewable by local users and are included when generating logs for troubleshooting...

CVE-2024-5908

CVE-2024-5908 affects the Palo Alto Networks GlobalProtect app. The issue allows exposure of encrypted user credentials (used to connect to GlobalProtect) through application logs. Affected component is the GlobalProtect client; root cause is credentials being written to or included in log files ...

RHEL 9 : cockpit (RHSA-2024:3843)

The remote Redhat Enterprise Linux 9 host has packages installed that are affected by a vulnerability as referenced in the RHSA-2024:3843 advisory. Cockpit enables users to administer GNU/Linux servers using a web browser. It offers network configuration, log inspection, diagnostic reports, SELin...

Troubleshooting '401 - Unauthorized' or 'x509' Errors When Accessing the Veeam Kasten for Kubernetes Dashboard

Challenge When attempting to access the Veeam Kasten for Kubernetes dashboard the following error occurs despite using the cacertconfigmap.name helm value: 401 - Unauthorized This issue may also manifest as errors related to x509 in the gateway pod or auth-svc pod logs: x509: certificate signed b...