Troubleshooting NetScaler SD-WAN Path Flapping or High Loss Links Issue

Troubleshoot issues related to path flapping or high loss links frequent change of Path Service State between GOOD to BAD...

Information to Keep Handy Before Troubleshooting NetScaler SD-WAN Issues

Expedite the troubleshooting process by having the following information hand: Topology/Flow diagram All traffic passing through NetScaler SD-WAN or not Links with variable bandwidth Bandwidth offered by ISP Bandwidth observed by using Iperf Bandwidth configured on the NetScaler SD-WAN Links Any...

Troubleshooting NetScaler SD-WAN Link Quality

There are network and WAN connectivity issues when traffic goes through NetScaler SD-WAN...

Troubleshooting Network or Link Issues on NetScaler SD-WAN

Troubleshooting NetScaler SD-WAN network or link issues...

Troubleshoot Citrix SD-WAN Issues Using ARP Table

Troubleshooting Citrix SD-WAN issues using ARP table...

THRecon - Threat Hunting Reconnaissance Toolkit

Collect endpoint information for use in incident response triage / threat hunting / live forensics using this toolkit. When a security alert raises concern over a managed system, this toolkit aims to empower the analyst with as much relevant information as possible to help determine if a compromi...

Common Resolutions to “Cannot Complete Your Request” when connecting directly to StoreFront Server

Symptoms or Error The “Cannot Complete Your Request” error is displayed through connecting directly to StoreFront server. However, this is an error could occur when connecting through Citrix Gateway or Load Balancer based on different deployment scenarios. To narrow down through which connection...

Restored Linux Machine Fails to Boot

Challenge An issue with initiramfs may cause the restored Linux machine to fail to boot with the following symptoms: ForRHEL/CentOS/SUSE systems, during the boot process, they will drop into the dracut emergency shell and display errors similar to: dracut-initqueue timeout - starting timeout...

Display client-side notification area battery status in desktop sessions

Feature Description In previous versions of XenApp & XenDesktop, users working from a laptop and in a full-screen desktop session would not be aware of the laptop’s battery status or remaining battery level. This could lead to a loss of work/productivity for users when the laptop unexpectedly shu...

Citrix Receiver for Windows– Troubleshooting Application or Desktop Launch Failures with TLS or DTLS

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Overview This article discusses error messages that may occur while launching TLS or DTLS encrypted...

How to troubleshoot License Server connectivity and grace period issues

Network Connectivity between Citrix product and the Citrix License server is necessary for normal operation. Please see steps below for troubleshooting steps...

How to Troubleshoot Citrix License Server

Every Citrix product environment must have at least one shared or dedicated License Server. Servers running Citrix products contact the License Server to obtain licenses when users connect. License files must be on the License Server that is associated with the product you are licensing. The...

Troubleshooting a 3rd Party Wrapped App

XenMobile: Troubleshooting a 3 rd Party Wrapped App 1. Test with the core .ipa or .apk file.Does the core file work without being wrapped? If yes go to 2. 2. Do other wrapped application works as expected? If yes go to 3. 3. Wrap with the latest toolkit found at:...

How to troubleshoot XenServer USB Passthrough related issues

This article describes common error scenarios as well as general troubleshooting tips for XenServer USB Passthrough feature...

End of support for Office 2007

End of support for Office 2007 Support for Office 2007 ended on October 10, 2017. All of your Office 2007 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. Upgrade to a newer version of Office so you can stay up to date with all...

Description of the security update for Word 2010: April 10, 2018

Description of the security update for Word 2010: April 10, 2018 Summary This security update resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens a specially crafted Office file. To learn more about these vulnerabilities, see Microsoft Common...

NetScaler Kerberos WIKI - Troubleshooting

Troubleshooting details for Kerberos Constrained Delegation and Authentication related issues on NetScaler...

How to Determine the IP Addresses of Active Connections to a Virtual Server of a NetScaler

This article describes how to determine the IP addresses of active connections to a virtual server of a NetScaler. Background To troubleshoot a web application issue, you might need to determine the IP address actively connected to a virtual server of NetScaler. For example, certain percentage of...

Description of the security update for Office Web Apps Server 2013: March 13, 2018

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Description of the security update for Office 2010: March 13, 2018

Description of the security update for Office 2010: March 13, 2018 Summary This security update resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens a specially crafted Office file. To learn more about these vulnerabilities, see Microsoft Common...