Secure Mail Test Tool

Citrix Endpoint Management, using technology formerly called XenMobile Introduction Secure Mail Test Toolis designed to help troubleshoot the ActiveSync servers for their readiness to be deployed with XenMobile environment. This tool can be used specifically for ensuring the proper functioning of...

WindowHistory Tool

Created Date: 03/22/2006 Updated Date: 09/29/2017 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. Navigate to your...

WindowHistory Tool

Created Date: 03/22/2006 Updated Date: 09/29/2017 Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools Navigate to your platform: WindowHistory64 4.0 for x64 Platforms| WindowHistory 4.0 for...

Mining Splunk's Internal Logs

Splunk is great about logging its warnings and errors, but it wont tell you about them - you have to ask! As the leading machine-generated data analysis software, its not surprising that Splunk excels at creating robust logs. The current version of Splunk Enterprise v 8.05 generates 22 different...

Traffic Management Logout Functionality on NetScaler

This article covers the Traffic Management TM logout functionality on NetScaler which is added in 10.0 and 9.3.e releases. The TM logout functionality triggers AAA session logout on traffic action hit. NetScaler can be configured for "Initiate Logout" option in the TM traffic profile. The followi...

App Layering - User layer is not getting attached on logon. Error "We were unable to determine the status of your layers..."

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Error 2320 - Cannot start apps. Please run Reset Citrix Workspace to resolve a lockdown conflict for LegacyLocalUserNameAndPassword

When trying to launch the applications through the Native Workspace App you get an error stating 'Cannot start apps. Please run Reset Citrix Workspace to resolve a lockdown conflict for LegacyLocalUserNameAndPassword'. Resetting Workspace App does not resolve the issue...

Troubleshooting Guest Processing Issues | "Test Now" or "Verify network connectivity and credentials"

Article Applicability This article's primary focus is on traditional credentials-based authentication. For environments using a Group Managed Service Account gMSA, please review the User Guide first to ensure you are familiar with all the Requirements and Limitations of gMSA usage. Challenge Skip...

How to Specify a Program to Start on Connection by Using Microsoft Remote Desktop Connection

This article describes how to specify a program to start on connection by using Microsoft Remote Desktop Connection. Requirements Remote Desktop Protocol RDP client such as the Microsoft Remote Desktop Connection client MSTSC.exe. Additional configuration on the XenApp Serverto accept these...

Citrix Client SSL Error Codes

This article provides information on Citrix Client SSL Error Codes. To assist with troubleshooting, Citrix Technical Support has compiled a list of generic SSL error codes that the Citrix client might present the user or write in the Event log when an error occurs. Important! This article is...

How to troubleshoot a SD-WAN Remote licensing issue?

This article was created to know how to troubleshoot the connection between a SD-WAN appliance and a remote licensing server...

CVE-2020-2004

Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app also known as GlobalProtect Agent for MacOS and Windows. For this issue to occur all of these conditions must be true: 1 'Sav...

Design/Logic Flaw

Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app also known as GlobalProtect Agent for MacOS and Windows. For this issue to occur all of these conditions must be true: 1 'Sav...

CVE-2020-2004 GlobalProtect App: Passwords may be logged in clear text while collecting troubleshooting logs

Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app also known as GlobalProtect Agent for MacOS and Windows. For this issue to occur all of these conditions must be true: 1 'Sav...

GlobalProtect App: Passwords may be logged in clear text while collecting troubleshooting logs

Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app also known as GlobalProtect Agent for MacOS and Windows. For this issue to occur all of these conditions must be true: 1 'Sav...

Palo Alto GlobalProtect Agent 5.0.x < 5.0.9 / 5.1.x < 5.1.1 Information Disclosure

The version of Palo Alto GlobalProtect Agent installed on the remote Windows host is 5.0.x prior to 5.0.9, or 5.1.x prior to 5.1.1. It is, therefore, affected by an information disclosure vulnerability due to extra information provided when the troubleshooting log level is set to 'Dump'. An...

How to Troubleshoot Workspace Environment Management (WEM) Database Migration to Citrix Cloud

The October 2018 release of the Workspace Environment Management service included the Citrix WEM Migration Tool. The purpose of this tool is to allow customers to migrate their on-premise WEM deployment database to the Workspace Environment Management service in Citrix Cloud. Note: Before using...

MS14-081: Description of the security update for Word 2013: December 9, 2014

Resolves vulnerabilities in Microsoft Office that could allow remote code execution if an attacker convinces a user to open or preview a specially crafted Microsoft Word file in an affected version of Office.IntroductionThis security update resolves vulnerabilities in Microsoft Office that could...

MS15-046: Description of the security update for Office Web Apps Server 2013: May 12, 2015

Resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens a specially crafted Microsoft Office file.IntroductionThis update resolves vulnerabilities in Microsoft Office Web Apps Server 2013 that could allow remote code execution if an authenticated attack...

MS15-022: Description of the security update for Office Web Apps Server 2013: March 10, 2015

Resolves vulnerabilities in Office Web Apps Server 2013 that could allow remote code execution if an authenticated attacker sends specially crafted page content to a targeted computer that is running SharePoint Server.IntroductionThis update resolves vulnerabilities in Microsoft Office Web Apps...