CVE-2009-5055

Open Ticket Request System OTRS before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the...

DEBIAN-CVE-2010-4764

Open Ticket Request System OTRS before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation...

DEBIAN-CVE-2010-4758

installer.pl in Open Ticket Request System OTRS before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen...

CVE-2010-4768

Open Ticket Request System OTRS before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remov...

CVE-2010-4762

Cross-site scripting XSS vulnerability in the rich-text-editor component in Open Ticket Request System OTRS before 3.0.0-beta2 allows remote authenticated users to inject arbitrary web script or HTML by using the "source code" feature in the customer interface...

CVE-2009-5057

The S/MIME feature in Open Ticket Request System OTRS before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations,...

DEBIAN-CVE-2008-7275

Multiple cross-site scripting XSS vulnerabilities in Open Ticket Request System OTRS before 2.3.3 allow remote attackers to inject arbitrary web script or HTML via vectors related to 1 AgentTicketMailbox or 2 CustomerTicketOverView...

CVE-2010-4763

The ACL-customer-status Ticket Type setting in Open Ticket Request System OTRS before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the 1 Status, 2 Service, and 3 Queue via selections...

Design/Logic Flaw

Open Ticket Request System OTRS before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remov...

CVE-2010-4768

Open Ticket Request System OTRS before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remov...

CVE-2009-5056

Open Ticket Request System OTRS before 2.4.0-beta2 does not properly enforce the moveinto permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-ticket...

CVE-2010-4762

Cross-site scripting XSS vulnerability in the rich-text-editor component in Open Ticket Request System OTRS before 3.0.0-beta2 allows remote authenticated users to inject arbitrary web script or HTML by using the "source code" feature in the customer interface...

Open redirect

Open Ticket Request System OTRS before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service daemon hang via a fulltext search...

CVE-2010-4761

The customer-interface ticket-print dialog in Open Ticket Request System OTRS before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the 1 responsible, 2 owner, 3 accounted time, 4 pending until...

Sql injection

The ACL-customer-status Ticket Type setting in Open Ticket Request System OTRS before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the 1 Status, 2 Service, and 3 Queue via selections...

Design/Logic Flaw

The AgentTicketForward feature in Open Ticket Request System OTRS before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a...

Design/Logic Flaw

The 1 AgentInterface and 2 CustomerInterface components in Open Ticket Request System OTRS before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the UserLogin and UserPW fiel...

Hardcoded credentials

Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm in Open Ticket Request System OTRS before 2.2.6, when the CustomerPanelOwnSelection and CustomerGroupSupport options are enabled, allows remote authenticated users to bypass intended access restrictions, and perform certain 1 list and 2...

CVE-2008-7275

Multiple cross-site scripting XSS vulnerabilities in Open Ticket Request System OTRS before 2.3.3 allow remote attackers to inject arbitrary web script or HTML via vectors related to 1 AgentTicketMailbox or 2 CustomerTicketOverView...

Cross site scripting

Multiple cross-site scripting XSS vulnerabilities in Open Ticket Request System OTRS before 2.3.3 allow remote attackers to inject arbitrary web script or HTML via vectors related to 1 AgentTicketMailbox or 2 CustomerTicketOverView...