SUSE CVE-2019-12248

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

SUSE CVE-2019-13457

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets with the same CustomerID, even when the CustomerDisableCompanyTicketAccess setting is turned on...

SUSE CVE-2021-3671

A null pointer de-reference was found in the way samba kerberos server handled missing sname in TGS-REQ Ticket Granting Server - Request. An authenticated user could use this flaw to crash the samba server...

DEBIAN-CVE-2022-4427

Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG OTRS Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; OTRS Community Edition: from 6.0.1 through 6.0.34...

The vulnerability of the OTRS ticket request system, related to errors in permission processing, allows a violator to access confidential data.

The vulnerability of the OTRS ticket request system is related to errors in permission processing. Exploiting this vulnerability allows a remote attacker to access confidential data...

UBUNTU-CVE-2021-36093

It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG OTRS Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions...

CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System OTRS Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm,...

DEBIAN-CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System OTRS Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm,...

Cross site scripting

Cross-site scripting XSS vulnerability in Open Ticket Request System OTRS ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search...

UBUNTU-CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System OTRS Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm,...

DEBIAN-CVE-2021-36091

Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG OTRS Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27...

CVE-2020-1777

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions...

Open-source Ticket Request System Information Disclosure Vulnerability (CNVD-2020-35944)

Open-source Ticket Request System OTRS is an open-source defect tracking and management system software from the German OTRS Group. The software categorizes service requests submitted through various channels such as phone calls, emails, etc. into different queues and service levels, and the...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious...

UBUNTU-CVE-2019-16375

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious...

CVE-2019-16375

Vulnerability (CVE-2019-16375) in Open Ticket Request System (OTRS) allows stored cross-site scripting. An attacker who is logged in with appropriate permissions as an agent or customer can craft an article body containing malicious JavaScript, which is executed when the attacker composes an answ...

CVE-2019-13457

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets with the same CustomerID, even when the CustomerDisableCompanyTicketAccess setting is turned on...

CVE-2019-10065

An issue was discovered in Open Ticket Request System OTRS 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753...

UBUNTU-CVE-2019-10065

An issue was discovered in Open Ticket Request System OTRS 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753...

Debian DLA-2118-1 : otrs2 security update

It was discovered that the jQuery version embedded in OTRS, a ticket request system, was prone to a cross site scripting vulnerability in jQuery.extend. For Debian 8 'Jessie', this problem has been fixed in version 3.3.18-1+deb8u14. We recommend that you upgrade your otrs2 packages. NOTE: Tenable...