CVE-2026-48210

CVE-2026-48210 concerns an improper default configuration in OTRS 2026.3.1 . The vulnerability makes ticket article forwarding enforce the “Is visible for customer” flag by default and prevents users from disabling it via the UI. This causes unintended exposure of internal ticket information to t...

CVE-2026-48210 Possible information disclosure via External Interface

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue...

PT-2026-45213

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue...