Why the Do Not Call Registry doesn’t work

The “Do Not Call Registry” receives a lot of hate online for failing to do its job: Stop calls. “What’s the point of being on the Do Not Call list?” wrote one user on Reddit who shared a screenshot of ten declined phone calls received across one week. Though already registered with the Do Not Cal...

Enhancing Customer Engagement with Outsourced Telemarketing

In the competitive world where artificial intelligence AI has made it easy to use technology, companies are constantly…...

Timeshare Owner? The Mexican Drug Cartels Want You

The FBI is warning timeshare owners to be wary of a prevalent telemarketing scam involving a violent Mexican drug cartel that tries to trick people into believing someone wants to buy their property. This is the story of a couple who recently lost more than $50,000 to an ongoing timeshare scam th...

Disturbing robocaller fined $9.9 million

A federal court in Montana has fined a man $9.9 million after he was found responsible for causing thousands of unlawful and malicious spoofed robocalls. Sometimes there is good news. Well, for almost everybody except for the robocaller who was found guilty of unlawful robocalls to people in stat...

DOJ Slams XCast with $10 Million Fine Over Massive Illegal Robocall Operation

The U.S. Department of Justice DoJ on Tuesday said it reached a settlement with VoIP service provider XCast over allegations that it facilitated illegal telemarketing campaigns since at least January 2018, in contravention of the Telemarketing Sales Rule TSR. In addition to prohibiting the compan...

FCC comes down hard on robocallers with record $300m fine

Robocallers are in the news after the FCC issued a $300 million forfeiture to a persistent offender and shut down their operation. A robocall network makes use of automated software diallers to spam out large numbers of cold calls to unsuspecting recipients. These calls promise much but give very...

Ransomware Attack Topples Telemarketing Firm, Leaving Hundreds Jobless

A ransomware attack reportedly caused an Arkansas-based telemarketing company to temporarily suspend its operations, leaving hundreds of employees unsure that they still had jobs days before Christmas. The Heritage Company, a 61-year-old telemarketing firm that works with nonprofit organizations,...

telemarketing.gr XSS vulnerability

Open Bug Bounty ID: OBB-660997 Description| Value ---|--- Affected Website:| telemarketing.gr Open Bug Bounty Program:| Create your bounty program now. It's open and free. Vulnerable Application:| Custom Code Vulnerability Type:| XSS Cross Site Scripting / CWE-79 CVSSv3 Score:| 6.1...

Telemarketing Firm Leaks 400,000 Recorded Calls

More than 400,000 audio files associated with a Florida company’s telemarketing efforts were stored online in the clear, and were discovered earlier this month by researchers at MacKeeper. More than 17,600 of those audio recordings were customer transactions that included names, addresses, and...

FTC Shutters $120 Million Tech Support, Bogus Software Scam

Earlier this week a federal court in Florida issued a temporary restraining order shutting down a series of organizations in the business of peddling fake software and nonexistent tech support services, temporarily freezing the assets of those companies’ and placing them under the control of a...

Millions of Mobile Phone Users' Data Leaked in South Korea Scam

Two men have been arrested in South Korea for allegedly leaking the information of almost nine million of the nation’s mobile phone users, including details of the users’ monthly plans, according to a report issued by the Korea National Police Agency’s KNPA Cyber Terror Response Center CTRC over...