Citrix Receiver for Windows Quick Reference Version List

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article contains a list of publicly released version numbers and release dates for the Citrix...

Deploying Citrix Receiver for Windows 10 IoT Devices

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. DeployingReceiver for Universal Windows Platformon Windows 10 IoT devices using PowerShell and Appx...

Cannot start apps. Please run Reset Receiver to resolve a lockdown conflict for LegacyLocalUserNameAndPassword (error 2320).

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Getting following error message while trying to launch application...

Workspace App for Windows - Error "Cannot start app" intermittently

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Intermittently application launch fails with errors "Cannot start" or "Cannot start app" In Windows...

Black Box on screen on Mac Receiver version 12.9.0, 12.9.1 and Workspace app for Mac 18.08.

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Using XenApp VD Agent 7.15 CU2, we have big black boxes show up on screen during an active ICA sessi...

Receiver for Mac: Application window switches to back ground and gets frozen

Unable to select newly opened Application Window. This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information...

Error "A fatal error occurred. Would you like to restart Citrix receiver?"

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Error "A fatal error occurred. Would you like to restart Citrix receiver?"...

Citrix Workspace app for Chrome / Citrix Receiver for Chrome Blanks out Background Application

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Applications running in background app screen blanks out. Steps to Reproduce: 1. Open some...

Citrix Receiver gives error "HDX Engine Stopped Working"

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information...

Error Code 41E on Receiver for Android

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. 1 Error appears on Android Receiver when attempting to pass through NetScaler Gateway...

Receiver Warning: "A Potentially UNSAFE Connection to the Computer Has Been Initiated"

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. -Getting warning message:"A potentially UNSAFE connection to the computer has been initiated" when...

CWA for Windows: How to disable Citrix Receiver from popping up during logon to the Desktop.

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information How to disable Citrix Receiver from popping up during logon to the Desktop...

Receiver for Windows 4.8, error "The specified module could not be found."

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Unable to launch Published Desktops, it fails to launch with error"The specified module could not be...

StoreFront Management console shows error "No Web Receiver Services found within IIS site '-1'. defaultDocument"

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information StoreFront Management console shows error "No Web Receiver Services found within IIS site '-1'...

Receiver 4.3 /4.4 When Client is Locked via Start Menu, User is Prompted with the Login Screen Twice

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Receiver 4.3 Desktop Lock + Private LC3579 When client is locked via Start Menu Lock, user is requir...

How to Add Receiver Store Using Registry

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article explains how to add Receiver store using registry...

Receiver Crashes When Extending Full-Screen Display to Dual Monitors

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Citrix Receiver crashes when extending full-screen display to dual monitors...

"This account is already added. Please select another account to add or press the close button" While Configuring Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When customer attempts to configure Receiver, he gets an error: This account is already added. Pleas...

How to set the keyboard to automatically pop up while opening the app with Receiver for iPad

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Users need to be able to access the keyboard in Receiver. We would like this function to come up...

Citrix Receiver Installation NOT successful for 'XenApp Web Plug-in', error: 1612

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information After uninstalling Receiver for Windows, re-installation fails with the following error: Installation N...