Okta Says Security Breach by Lapsus$ Hackers Impacted Only Two of Its Customers

Identity and access management provider Okta on Tuesday said it concluded its probe into the breach of a third-party vendor in late January 2022 by the LAPSUS$ extortionist gang and that it was far more limited in scope. Stating that the "impact of the incident was significantly less than the...

Personalized Customer Support that Garners a Personalized Thank You

In my two-plus years as a Technical Support Engineer at Imperva, I’ve handled a wide variety of customer cases. And I’ve had the satisfaction of helping resolve them quickly and successfully. But never before have I received a handwritten thank you note from an effusive customer. Let me start at...

How to Upload Data to Citrix Insight Services (CIS)

Citrix Endpoint Management, using technology formerly called XenMobile Auto Support is a part ofCitrix Insight Services formerly known as TaaS, a Citrix initiative to simplify information gathering from customer environments, and also to provide automatic analysis of that data for common problems...