Tape job does not copy source backup files and finishes with "No backup files found"/"No new files found" message

Challenge A tape job finishes with the Success status, but the backup files of a source jobs are not copied. In the tape job statistics, you can find the "No backup files found"/"No new files found" message. Cause Case 1: • The source job is a backup copy job. • At the Choose Media Pool for Full...

Tape job fails with “The specified network resource or device is no longer available” or “The system cannot find the file specified. Problem with CreateFile in '\\.\Tape0'”

Challenge Tape job fails with the following error messages: The system cannot find the file specified. Problem with CreateFile in '\.\Tape0'. The system cannot find the file specified. The system cannot find the path specified. The specified network name is no longer available. Copy Cause The...

How to Change Credentials for a Shared Folder in a File to Tape Job

Purpose This article documents how to change credentials used to connect to a UNC path added to a File Backup to Tape job. Solution To add an SMB share to a File Backup to Tape job, the SMB share must be added in the Inventory view under File Shares SMB Shares section. To change which credentials...