SureBackup Job Displays Error "PowerShell is not installed on this computer."

Challenge A Veeam Backup & Replication 12.x SureBackup job, utilizing a PowerShell script as part of testing, fails with the error: SureBackup JobName ScriptTests End 'Custom script 1: name $scriptName, failed - PowerShell is not installed on this computer ' Cause This issue occurs for machines...

Hyper-V SureBackup Task Failure: "VM was created with the later version of Hyper-V than the one installed on host"

Challenge A task within a SureBackup job for a Hyper-V environment fails with the error: Error: VM was created with the later version of Hyper-V than the one installed on host Cause This error occurs when the Virtual Lab in use by the SureBackup job is located on a host that is running a version ...

SureBackup Job Failure: "The resource 'VeeamBackup_' is in use."

Challenge A SureBackup job in a vSphere environment fails with the error: The resource 'VeeamBackup' is in use. The error as found in the SureBackup Job log%programdata%\Veeam\Backup\SureBackup\Job.SureBackup.log: Error Failed to connect backup datastore to the ESXi host "esx01.domain.tld"...

SureBackup Ping Test Wrong Docker IP

Challenge A SureBackup Job's ping and application tests attempt to interact with an unexpected IP address of a Virtual Machine running Docker. Cause The SureBackup Job's recovery verification tests use the IP addresses reported to the VMware Environment by VMware Tools. Solution To control which ...

SureBackup VM Power On fails with: "Failed to extend swap file" or "Error: Insufficient resources."

Challenge A SureBackup job, for a VMware environment, fails during the VM Power On step with either of the following errors: Error: Module 'MonitorLoop' power on failed. Module 'MonitorLoop' power on failed. Failed to extend swap file...

SureBackup of VM with NLB fails with "IP addresses were not resolved" or "cannot detect IP address"

Challenge A SureBackup job processing a VM that is configured to use Microsoft NLB in Unicast mode fails with the error: Cannot detect IP address. Ping test will be skipped Copy IP addresses were not resolved Copy Solution Review the NLB configuration with your network administrator team to...

"No destination network for IP address" error during SureBackup

Challenge A Surebackup job fails with the error: Error: No destination network for IP address When selecting the individual server from the VM list in the status window, the following error is seen: Results: no destination network for IP address Error: No destination network for IP address Cause...

SureBackup for VM With VBS Enabled Fails With “Invalid change tracker error code”

Challenge A SureBackup job testing a VMware VM that has Virtualization-Based Security VBS enabled fails with the error: An error occurred while taking a snapshot: Invalid change tracker error code. An error occurred while taking a snapshot: Invalid change tracker error code. Cause This error occu...

Veeam Backup & Replication 10 Cumulative Patch 1

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Requirements Please confirm that you are running version 10 build 10.0.0.4461 prior to installing this update. You can check this under Help | About in the Veeam Backu...

SureBackup performance impacted after installing Veeam Backup & Replication 9.5 Update 4

Challenge You may notice SureBackup job performance degaradation and higher space utilization after upgrading to Veeam Backup & Replication 9.5 U4 9.5.4.2615. Cause Upgrade to Veeam Backup & Replication 9.5 U4 has changed the default location for redo logs for verified VMs impacting original...

How to Restore from Microsoft Exchange 2007 with Veeam Backup and Replication

Challenge This KB article documents the procedure for restoring Exchange 2007 application items using a Surebackup job with export to PST. Please note that as of April 2017, Microsoft no longer supports Exchange 2007. As such, steps 7 and 8 of this process are no longer supported by Veeam Technic...

SureBackup Fails After MS Update KB3139914

Challenge SureBackup script tests fail as seen below: Info SureBackup VMNAME ScriptTests Begin 'Predefined script 1: name DNS Server, starting...' Error Failed to create process with net logon ERRORENVVARNOTFOUND System.Exception This is the DNS Script test specifically. The various script tests...

Surebackup Error “OS did not boot in the allotted time”

Challenge A VM being started by SureBackup fails with the error: OS did not boot in the allotted time Cause This error occurs when the VM being powered on by the SureBackup job fails to become stable within the "Maximum allowed boot time" specified in the Application Group settings or the Linked...

Veeam Backup & Replication - SureBackup Configuration Guide

This guide was created to help you configure and use SureBackup in Veeam Backup & Replication...

Cannot restore to the backup repository host when storage VSP is enabled

Article Applicability Starting in Veeam Backup & Replication 12.1, this error will no longer occur due to internal coding changes. Challenge A Hyper-V Instant Recovery or SureBackup Job fails with the error message: Cannot restore to the backup repository host when storage VSP is enabled. Cause T...

SureBackup job fails with "Unnamed VM could not initialize" error

SureBackup job fails with "Unnamed VM could not initialize" errorIn the logs you can see the following error message:19.03.2015 14:38:08 Error Failed to power on virtual machine...

Surebackup with the Domain Controller role enabled causes Windows crash (the “blue screen” error) on the Veeam Backup server.

Challenge During a SureBackup or SureReplica job that processes a VM that has been configured to use the Domain Controller role, a Windows "blue screen" error occurs on the Veeam Backup Server. Cause Veeam Backup & Replication software mounts the VM's VMDK using VDK which can cause some anti-viru...

Failed to lock file on VM PowerOn (SureBackup\Instant Recovery)

Challenge SureBackup or Instant VM Recovery fails with an error relating to failure to power on. The SureBackup log file contains the following error: Info VimApi PowerOffVM, type "VirtualMachine", ref "vm-xxxx" Error SureBackup operation has been failed Info VimApi PowerOffVM, type...

Mount host is not specified for backup repository “Repository name”

Challenge When attempting to perform an Instant Recovery, Multi-OS FLR, or SureBackup the following error is thrown. Mount host is not specified for backup repository "" Multi-OS Restore: Instant Recovery: SureBackup: Solution Within the settings for the repository specified in the error there is...

All instances of storage metadata are corrupted

Challenge A task in Veeam Backup & Replication fails with the error: All instances of storage metadata are corrupted. Copy Cause It's important first to understand what the "storage metadata" is. The storage metadata is akin to an MFT master file table for the Veeam Backup & Replication backup...