Citrix Virtual Apps and Desktop - Upgrading, Installing and Migration issues

Introduction This article is a summary of the top support articles related to updating, install and migration of Citrix environments including Controllers and VDA. The most commonly used support articles and guides are below. There are three main areas covered in this summary including Controller...

Citrix StoreFront Troubleshooting: Comprehensive Guide

Introduction This serves as a central location for common StoreFront troubleshooting articles authored and vetted by a group of Citrix subject matter experts in this area. StoreFront is an enterprise app store that aggregates applications and desktops from Citrix Virtual Apps and Desktops sites a...

Citrix Endpoint Management: Database issues

Introduction Citrix offers a series of articles dedicated to troubleshooting various database issues, such as connectivity problems, performance bottlenecks, and data corruption. By enabling quick diagnosis and resolution, these articles help minimize downtime and enhance the reliability and...

Citrix Daas - Authentication

Introduction This article is a summary of the top support articles and Product Documents related to Citrix DaaS Authentication Methods. The most commonly used support articles and guides are below. It is recommended that all customers refer to the product documentation for configuration related...

CVAD Workspace App (Windows, MAC, Linux)

Introduction This article is a summary of the top support articles related to CVAD Workspace App Windows, MAC, Linux Overview of the Issue Provide a brief yet comprehensive overview of the issue, outlining the common challenges and key points that will be addressed in detail in the linked content...

CVE-2024-4272

The Support SVG WordPress plugin before 1.1.0 does not sanitize SVG file contents, which enables users with at least the author role to SVG with malicious JavaScript to conduct Stored XSS attacks...

CVE-2024-4272

CVE-2024-4272 affects the WordPress plugin Support SVG (versions before 1.1.0). The issue: SVG file contents are not sanitized, enabling users with at least the author role to upload SVGs that can execute malicious JavaScript, leading to Stored XSS. Connected sources corroborate the vulnerability...

Supportability- Remote Support on Android Devices with Samsung Knox

Remote Support on Android Devices are only supported with Samsung Knox. There are two types of remote support one can enable for a Samsung KNOX device: Basic Support: This allows us to view diagnostic information about the device,for examplesystem information, processes that are running, task...

Applying Security Hotfixes to XenServer on NetScaler SDX Appliance with Software Release 9.3 and 10

This article describes how to apply the hotfixes required to remediate the security vulnerabilities detailed in security bulletin CTX134876 -Citrix NetScaler SDX Multiple Security Updates. Determining the Version of XenServer on the NetScaler SDX Appliance To determine what version of XenServer y...

PT-2024-30114 · WordPress · Support Svg Wordpress Plugin

Name of the Vulnerable Software and Affected Versions: The Support SVG WordPress plugin versions prior to 1.1.0 Description: The issue allows users with at least the author role to upload SVG files containing malicious JavaScript, leading to Stored XSS attacks. This is due to the lack of...

Error: "HVM is Required for this Operation" when Trying to Start the VM in XenServer

Example 1 When trying to start the virtual machine VMthe following error is returned: “ There were no servers available to start VM ” The reason is displayed as “ HVM Hardware Virtual Machine is required for this operation ” Example 2 When trying to migrate a Windows VM from one host to another...

USB Support in XenApp/XenDesktop Server Products

This article contains information about USB Support in XenApp. USB Support in XenApp/XenDesktop Citrix support for peripherals attached to a client device is a fundamental functionality leveraged by the Citrix Server Based Computing SBC model. Support for many client-side peripherals exists...

How to Capture a Network Trace for a PVS Target Device

This article describes how to capture a target-side network trace from a Provisioned Services PVS machine. Requirements Hypervisors: XenServer 5.x XenServer 6.x VMware ESX 4.x VMware ESXi 5.x Hyper-V 2012 Or Physical Environment including but not limited to HP/IBM/Dell/Cisco target devices...

Hotfix Rollup Pack 1 for XenApp 5 2008 - Features and Enhancements List

This article describes Hotfix Rollup Pack 1 for Citrix XenApp 5 for Microsoft Windows Server 2008. Hotfix Rollup Pack 1 is cumulative - it can be installed on top of the XenApp 5 for Windows Server 2008 base product, on top of the first Feature Pack, Feature Pack 2, or Feature Pack 3. HRP01...

Error: "Could Not Logon. Verify your credentials and network connectivity" and "Service unavailable"

Application enumeration fails when the StoreFront server is connected through Access Gateway Enterprise Edition and iOS Receiver 5.7.x for iPad/iPhone. The following error messages are displayed: “Could Not Logon. Verify your credentials and network connectivity.” "Could Not Logon. Service...

XenMobile 10 Logs Collection Guide

This article illustrates the log collection process on devices such as iOS, Android and Windows Phone for the various XenMobile components including - App Controller, NetScaler Gateway, XenMobile Device Manager and Citrix Secure Hub. For the latest information on logcollection process refer to...

Support for XenApp in Virtualized Environments

This article provides information on support for XenApp in virtualized environments. Virtual servers provide mainframe-class virtual machines on Intel and AMD architecture servers, and are ideally suited for consolidating and partitioning systems in high-performance environments. Citrix supports...

DEBIAN-CVE-2024-40979

In the Linux kernel, the following vulnerability has been resolved: wifi: ath12k: fix kernel crash during resume Currently during resume, QMI target memory is not properly handled, resulting in kernel crash in case DMA remap is not supported: BUG: Bad page state in process kworker/u16:54 pfn:36e8...

CVE-2024-40927

In the Linux kernel, the following vulnerability has been resolved: xhci: Handle TD clearing for multiple streams case When multiple streams are in use, multiple TDs might be in flight when an endpoint is stopped. We need to issue a Set TR Dequeue Pointer for each, to ensure everything is reset...

CVE-2024-40927

In the Linux kernel, the following vulnerability has been resolved: xhci: Handle TD clearing for multiple streams case When multiple streams are in use, multiple TDs might be in flight when an endpoint is stopped. We need to issue a Set TR Dequeue Pointer for each, to ensure everything is reset...