PT-2026-61701

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted In-Reply-To header. No...

ImpReSS: Implicit Recommender System for Support Conversations

Following recent advancements in large language models LLMs, LLM-based chatbots have transformed customer support by automating interactions and providing consistent, scalable service. While LLM-based conversational recommender systems CRSs have attracted attention for their ability to enhance th...

MAL-2024-11847 Malicious code in support-conversations (npm)

--- -= Per source details. Do not edit below this line.=- Source: ghsa-malware edda50ab2f0ce5968a008967fbb252094f125171a8759dc97957ee5f7d8d8826 Any computer that has this package installed or running should be considered fully compromised. All secrets and keys stored on that computer should be...

Malicious code in support-conversations (npm)

--- -= Per source details. Do not edit below this line.=- Source: ghsa-malware edda50ab2f0ce5968a008967fbb252094f125171a8759dc97957ee5f7d8d8826 Any computer that has this package installed or running should be considered fully compromised. All secrets and keys stored on that computer should be...