How to Register a Service Provider’s Veeam Data Cloud Vault on a Tenant's VBR Server

Legacy Functionality This article explains a method relevant only to Veeam Backup& Replication 13.0.1.1071 and older. Starting in Veeam Backup & Replication 13.0.1.2067, the backup server authorization now communicates directly with Veeam Data Cloud VDC, removing the need to be a License Admin...

How to Create a Veeam Account

Challenge A Veeam account grants you access to the Veeam My Account Portal, the platform that allows you to perform the following actions: View Veeam licenses Download Veeam products Raise and update support cases Access Veeam technical resources Send sales inquiries and renewals requests Once yo...

How to get a Support ID - SEE UPDATED KB LINK BELOW

Challenge When opening a case via the Customer Support Portal, you are prompted to enter a Support ID. Solution Case Creation Requirements To create a Veeam Technical Support case for a given Support ID, you must be designated as either License Administrator or Case Administrator. For more...

How to Find Your Veeam Support ID Number

Challenge When opening a support case, after selecting a Veeam product, the Support ID field will autopopulate if your account has only one Support ID associated with the selected product. If more than one Support ID is associated with the selected product, you will be prompted to either select a...