Release Information for Veeam Backup for AWS 10.1

Requirements Please confirm that you are running version Veeam Backup for AWS 10 build 10.0.0.232 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Veeam Backup fo...

Veeam Backup & Replication 13.0.1 In-Place Upgrade Version Requirement

Challenge When attempting to upgrade an existing Veeam Backup & Replication deployment to version 13.0.1, the installer displays a message stating: Unable to upgrade Veeam Backup & Replication: you can upgrade from version 12.3.1.1139 or later only. Solution Before attempting an in-place upgrade ...

Security Bulletin: Apache Commons IO used by IBM InfoSphere Identity Insight has a potential vulnerability (CVE-2024-47554)

Summary The Apache Commons IO used by Identity Insight is vulnerable to a denial of service, caused by an uncontrolled resource consumption flaw in the org.apache.commons.io.input.XmlStreamReader class. By sending a specially crafted input, a remote attacker could exploit this vulnerability to...

1Password reports security incident after breach at Okta

Password manager 1Password says it’s been affected by a breach at Okta, but it reports no user data has been stolen. In a security incident report, 1Password says that a member of its IT team received an unexpected email suggesting they had initiated an Okta report of a list of admins. They hadnt...

Splunk Enterprise 8.1 < 8.1.12, 8.2.0 < 8.2.9, 9.0.0 < 9.0.2 (SVD-2022-1111)

The version of Splunk installed on the remote host is prior to tested version. It is, therefore, affected by a vulnerability as referenced in the SVD-2022-1111 advisory. - In Splunk Enterprise versions below 8.2.9, 8.1.12, and 9.0.2, an authenticated user can execute arbitrary code through the...

Azure File Sync Agent v15.1 Release – September 2022

Azure File Sync Agent v15.1 Release – September 2022 This article describes the improvements and issues that are fixed in the Azure File Sync Agent v15.1 release that is dated September 2022. Additionally, this article contains installation instructions for this release. Improvements and issues...

Cisco Releases Patch for Critical Bug Affecting Unified CCMP and Unified CCDM

Cisco Systems has rolled out security updates for a critical security vulnerability affecting Unified Contact Center Management Portal Unified CCMP and Unified Contact Center Domain Manager Unified CCDM that could be exploited by a remote attacker to take control of an affected system. Tracked as...

Security Bulletin: libXml2 used by IBM InfoSphere Identity Insight has a potential vulnerability (CVE-2021-3518)

Summary The libXml2 library used by Identity Insight has a potential use-after-free vulnerability that could be exploited by an attacker using a crafted input file. Vulnerability Details CVEID: CVE-2021-3518 DESCRIPTION: GNOME libxml2 could allow a remote attacker to execute arbitrary code on the...

How to Attach a File Larger Than 5GB to a Support Case

Purpose This article documents how to attach an individual file to a case larger than the My Account portal's 5GB per file limit. Solution Option 1: Use SFTP Files larger than 5GB may be uploaded to a support case via SFTP. More information on SFTP can be found here: https://www.veeam.com/kb1661...

How to Create a Veeam Account

Challenge A Veeam account grants you access to the Veeam My Account Portal, the platform that allows you to perform the following actions: View Veeam licenses Download Veeam products Raise and update support cases Access Veeam technical resources Send sales inquiries and renewals requests Once yo...

Support for Citrix ADC on Azure – Subscription license with hourly price

Citrix provides support for Citrix ADC Subscription based offering subscription license with hourly price on Azure. For builds greater than or equal to Build 13.0.67.43 To file a support case, you need to present support PIN code of Citrix ADC subscription based offering that you have deployed on...

How to Collect Logs for Veeam Plug-in for Oracle RMAN

Purpose This article documents how to collect the diagnostic information needed for a support case involving the Veeam Plug-in for Oracle RMAN. Solution 1. Collect diagnostic information as documented in the five sections below. 2. Combine the data into a single .zip file. 3. Attach the zip file ...

Support Partners Case Management

Challenge A new feature on the ProPartner Portal allows all registered users of a ProPartner's organization to submit and manage Veeam support tickets on behalf of that ProPartner's customers. Previously, the Case Administrator feature only allowed specific employees at a ProPartner organization...

Security Bulletin: IBM Cloud Kubernetes Service is impacted by a security vulnerability in Project Calico

Summary IBM Cloud Kubernetes Service is affected by a security vulnerability in Project Calico, the network CNI plugin used in IBM Cloud Kubernetes Service. In some scenarios, Calico will write configuration data in log files including service account tokens included in the configuration. This wi...

Veeam Marks a Data Tape as a Cleaning Tape

Challenge One or more non-cleaning tape cartridges have become marked as cleaning tapes and may not appear in the Veeam Backup & Replication console. Cause Cause 1: CLN Barcodes Per the LTO barcode standard, a barcode that begins with the prefix CLN is considered a cleaning tape. If for some...

Veeam Service Provider Console – Compile and Upload Server Logs

Purpose This article provides information about collecting Veeam Service Provider Console logs. Solution The log collection procedure for Veeam Service Provider Console is documented in the User Guide: Downloading Veeam Service Provider Console Logs Tip: Use the Archive button in the top-right of...

How to Find Your Veeam Support ID Number

Challenge When opening a support case, after selecting a Veeam product, the Support ID field will autopopulate if your account has only one Support ID associated with the selected product. If more than one Support ID is associated with the selected product, you will be prompted to either select a...

CVE-2017-5216

Stack-based buffer overflow vulnerability in Netop Remote Control versions 11.53, 12.21 and prior. The affected module in the Guest client is the "Import to Phonebook" option. When a specially designed malicious file containing special characters is loaded, the overflow occurs. 12.51 is the fixed...

Stack overflow

Stack-based buffer overflow vulnerability in Netop Remote Control versions 11.53, 12.21 and prior. The affected module in the Guest client is the "Import to Phonebook" option. When a specially designed malicious file containing special characters is loaded, the overflow occurs. 12.51 is the fixed...

CVE-2017-5216

Stack-based buffer overflow vulnerability in Netop Remote Control versions 11.53, 12.21 and prior. The affected module in the Guest client is the "Import to Phonebook" option. When a specially designed malicious file containing special characters is loaded, the overflow occurs. 12.51 is the fixed...