Spinning wheel during store access for German users, after Storefront upgrade from 2402 to 2402 CU1

Issue: After upgrading Storefront from 2402 to 2402 CU1, German language users may experience a spinning wheel during store access. This does not apply when upgrading from earlier versions of StoreFront, such as from 2203 to 2402 CU1. Symptoms or Error: The developer tool shows Http 404 error for...

Session Timeout are Not Applied on StoreFront Servers

Session timeout are not applied on the StoreFront servers. When a user tries to log on or launch an application the following error is displayed: Logon has expired. Restarting the Wallet services and upgrading to StoreFront 2.6 did not resolve the issue...

Error "Failed to create the Credential Wallet replication channel" after Upgrading StoreFront to Version 3.0.0.44

After upgrading previous versions of StoreFront to version 3.0.0.44 the following issues can be seen. Event Viewer Applications and Services Logs Citrix Delivery Services log: Level: Error, Source: Citrix Credential Wallet Service, Event ID: 1, Task Category 2302 Error Text:Failed to create the...

Storefront 2302 CU2 - All Apps are now showing on initial landing page instead of categories view

After upgrading Storefront servers from 7.15 to 2302 CU2, user's now see all apps on the landing page rather than a category view...

HTML5 CWA configuration.js file is overwritten post the Storefront upgrade

The customized configuration.js file is overwritten under the path C:\Program Files\Citrix\Receiver Storefront\HTML5Client post Storefront upgrade...

Gateway Callback and / or XML Communication fails after upgrade to Storefront 2203

The issue occurs when customers upgrade from Storefront 1912 to 2203 and had TLS1.0 disabled prior to upgrading Does not occur on a clean install, or with TLS 1.0 enabled. In this scenario customers will encounter a TLS communication issue between Storefront and ADC / Storefront and Citrix Delive...

The management console is unavailable because a root certificate is missing

After upgrading StoreFront from 3.9 to 3.12 CU1 - StoreFront console fails with 'The management console is unavailable because a root certificate is missing'...

Error Cannot get apps from the store on Storefront

Upgraded Storefront from 3.9 to 3.11. During the test conducted I am able to successfully: - Log in via browser Chrome internally and externally and launch applications. - Open Citrix Receiver internally, log in and launch apps. What no longer works is external receiver access. On launching the...

StoreFront upgrade fails to keep the setting in default ICA file

During the upgrade process of StoreFront, the changes made in the Manually modified files including default.ica and usernamepassword.tfrm are not retained...

Troubleshooting StoreFront Upgrade Issues

Unable to upgrade StoreFront...

Prerequisite Failure Error When Upgrading from StoreFront 2.6 to 3.0

Prerequisite failure error when upgrading from StoreFront 2.6 to 3.0: An error occurred during installation. Please ensure all the required prerequisites have been installed and run the installer again...