Citrix Infrastructure Monitoring- issue with adding new PVS/SF servers for monitoring from Cloud UI

When Admin tries to add/register new PVS or Storefront Servers for monitoring, the eror message appears:Incorrect token. Ensure you copy and paste the token correctly. The token is valid. Network trace shows 500 response code when the request is send to...

If Workspace Apps is deployed by StoreFront, platformRateLimitPktDrop can be recorded in ns.log.

"platformRateLimitPktDrop" is recorded when the licensed bandwidth is exceeded. Recent Citrix Workspace Apps size is larger than before. If you set "Local files on the storeFront server on Citrix StoreFront", licensed bandwidth can be exceeded...

Error: "Could Not Logon. Verify your credentials and network connectivity" and "Service unavailable"

Application enumeration fails when the StoreFront server is connected through Access Gateway Enterprise Edition and iOS Receiver 5.7.x for iPad/iPhone. The following error messages are displayed: “Could Not Logon. Verify your credentials and network connectivity.” "Could Not Logon. Service...

Store Configuration by Server Based Discovery Fails

When attempting to configure Receiver Stores by entering in address of StoreFront server in Email/Server Based Discovery dialog, the following error appears: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address...

TCP Ports get exhausted on the StoreFront server

StoreFront refuses to create connections and we get below events : Event ID 4231 : Request to allocate an ephemeral port number from the global TCP port space has failed due to all such ports being in use. Event ID 4227 : TCP/IP failed to establish an outgoing connection because the selected loca...

Error event ID 5002 recorded on StoreFront server

When starting Citrix Workspace, the User Name and Password inputs are not displayed. Restarting StoreFront temporarily resolves the issue. The following error event log was recorded in the StoreFront Event Viewer. Event ID 5002, Application Pool Citrix Delivery Services Authentication has been...

Citrix Default Domain Services not running after rebooting StoreFront server

After rebooting StoreFront server, "Citrix Default Domain Services" service is going into Stopped state...

Event ID: 28 "Could not contact any Federated Authentication Servers"

Users are unable to launch Citrix sessions from a FAS enabled store and observe the error - 'Cannot start desktop '. On the StoreFront servers, we observe Event ID: 28 stating - 'Failed to launch the resource 'XXXXXX' using the Citrix XML Service at address '??'. It was not possible to select a...

DaaS Monitor shows IP address of ISP under 'Launched via (IP)'

DaaS Monitor shows IP address of ISP underCitrix Cloud -- Monitor -- Filters -- Connections-Launched via IP or in Session Details. You can see same output for this command on Cloud Connector Get-BrokerSession | Select LaunchedViaIP Launch via IP should display IP address of the Storefront server ...

Virtual apps and desktops - 1912/2203 -Citrix Infrastructure / OS upgrade

Query on upgrading the OS Citrix servers Storefront, DDC and License server...

How to auto launch published app while logon Storefront Web URL

This article describes how to enable and customize "auto launch published app" feature from Storefront server. Caution! Citrix does not support or assist with this customized configuration. Perform this modification at your own risk. If you do proceed, make sure to always take a backup before...

How to set Http redirect to HTTPS directly on Storefront server

When user access Storefront site web with http://sfurl.com/citrix/storeweb , it can be auto redirected intohttps://sfurl.com/citrix/storeweb...

CWA HTML5 shows incorrect version

After upgrading CWA HTML5 from v2101 to any later versionsE.g. v2309 in the storefront server, the About dialog still shows the old version. The Storefront Console however still shows the correct version...

CWA displaying apps differently depending on which Storefront server you connect to

When connecting to a new Storefront server, customer is seeing icons that are displayed differently then they do when connecting to another Storefront server running the same version. Connected to the 1st server, the apps looked like this: Connected to the 2nd server, the apps looked like this:...

Cannot join Server Group - Error occurred running the command: Start-DSClusterJoinService

When trying to add Storefront server to existing group, getting error: When checking event viewer logs on Storefront server, we see: An error occurred running the command: 'Start-DSClusterJoinService' Exception of type...

Intermittent Session Launch Failure with Active/Active StoreFront Server Groups

Users intermittently fail to receive ICA files from StoreFront when trying to launch a new session in the following circumstances all of the below conditions must apply: Multiple active StoreFront server groups are in use, connected by GSLB, configured either for direct access or authentication...

Citrix Analytics Service (CAS) Onboarding Assistant

CAS Onboarding Assistant helps troubleshoot issues while onboarding your StoreFront with Citrix Analytics. The Storefront server might fail to connect to Citrix Analytics after importing the configuration settings from Citrix Analytics to your StoreFront server. CAS Onboarding Assistant checks al...

Citrix Systems Citrix StoreFront Server 跨站脚本漏洞

Citrix Systems Citrix StoreFront Server Citrix StoreFront Server,Citrix StoreFront Server is a Citrix Systems Citrix Systems is an indispensable component of Xen virtualization as part of the authentication and delivery management process. Citrix StoreFront Server, Citrix StoreFront Server, Citri...

ADC 13.0 - Error : Please log on. The server met an error. Please try again or contact your administrator

Error after login to Citrix Gateway: "Please log on The server met an error. Please try again or contact your administrator" Logging in works fine internally through StoreFront server, but fails when trying to log on through Citrix Gateway. The session policy was noted to be looking for a referer...

What steps are needed to configure new StoreFront servers with an existing Gateway and Store URL

The objective of this article is to provide the recommended steps at a high level in order to configure two new StoreFront servers to work with an existing Gateway virtual server that utilizes an URL created with an old set of StoreFront servers...