[NetScaler-Syslog] HA Secondary node Cannot Transmit Syslog Messages in TCP

NetScaler supports report syslog messages to an external syslog server. But in HA deployment, you may observe the issue that: HA Secondary node doesn't send syslog messages while Primary is good if "Transport Type" is TCP. Configuring it to UDP has no issue...

"502 Bad Gateway" error within Citrix Insight Services (CIS)

After logging in Citrix Insight Services site and clicking Tools-Upload Data, "502 Bad Gateway" error is shown as below...

Network Printers not getting mapped

Network Printers not getting mapped...

Copy(CTRL+C) and Paste (CTRL+V) is not working on MAC when using Russian language

CopyCTRL+C and Paste CTRL+V is not working on MAC when using the Russian language...

Uniprint custom virtual channel cannot be opened

Issue with Uniprint Event viewer error: Custom virtual channel CTXUNPR cannot be opened by process C:\Program Files\UniPrint Suite\UPSession.exe...

App Layering - Layer Stuck in "Editing" State

Layer stuck in 'Editing' State Layer doesn't get finalized even after cliking on the 'Finalize' button...

Unable open PVS console: The specified authorization group does not exist

Unable open PVS console:The specified authorization group does not exist...

Client BSOD Code APC_INDEX_MISMATCH when Launch ICA Session

Client BSOD code APCINDEXMISMATCH when launch ICA session...

Fail to delete vdisk from console "vDisk Properties Were lost"

The files of vdisk, pvp and lok has been removed from store. then delete vdisk from pvs console failed with error "vDisk Properties Were lost"...

ADM HDX Insight/Gateway Insight fail to display data over one month

ADM HDX Insight/Gateway Insight cannot show more than one month data although the time period was set to more than 3 Months or longer. e.g. Unable to show the "Terminated Sessions" record under path "Gateway HDX InsightUsers" over one month...

PVS - Imaging Wizard fails when creating Vdisk. Error after restart 'Imaging wizard did not restart'

When attempting to create a vDisk, the Imaging Wizard gets as far as requiring a reboot, but after the restart returns the error 'Imaging wizard did not restart'...

ADC is hanging on “Loading your applications“ screen when accessing the gateway page

After gateway authentication passed, gateway page stucked on “Loading your applications“...

Hotkey "CTRL+Break" does not work on Windows VDA through Citrix Workspace app for Linux Clients

The CTRL+Break hotkey does not work if we launch a Windows VDA session from a Citrix Workspace for Linux client. Steps to reproduce the issue 1. Open the Windows Command Prompt in the Windows VDA session from Citrix Workspace for Linux client. 2. Run the "ping -t google.com" command 3. Press the...

ICA session freezes 8-10 minutes after session launch

ICA session freezes 8-10 minutes after session launch. The session remains active, only the display is frozen, for example keyboard typing will continue through to session. Users can successfully reconnect to the session and work again for similar time before the session again appears frozen...

Remote Desktop License Issue with RDS Per Device CALs

Users might see the following error message. Remote Desktop License IssueThere is a problem with your Remote Desktop License, and your session will be disconnected in 60 minutes. Contact your system administrator to fix this problem Screenshot: It occurs when VDA uses RDS Per Device CALs, User...

Web Extension Required error when launching resources via HTML5 mode

You are not able to launch resources apps or desktops from browser due to a lack of web extension. If you see this modal dialog and are not able to launch application protected resource...

Gateway 12.1 55.247- after reboot/restart the Gateway is not working need to Enable/Disabled MBF for get access to the Gateway page

After ADC reboot/restart Customer unable to access Citrix Gateway page. Customer had to toggle MBF mode on ADC for restore access to Citrix Gateway Page...

Unable to VPX instance on ADM : Error Exception unable to login

Symptoms - When adding instance onto their ADM some users see the below error message...

Target device boot issue from PVS server - vDisk cannot be accessed (a).

When booting the target device from vDisk we get the following error on pre-boot screen: "vDisk cannot be accessed a."...

Binding the certificate gives error "certificate is not a server certificate"

While binding the certificate you might get theerror "certificate is not a server certificate"...