WEM: after upgrade , Agent does not register with the cloud infrastructure server

After running the configuration utility on the agent to migrate to the cloud WEM broker server it looses the connectivity. Checking theCitrix WEM Agent Host service debug logs show the below error Event - BaseBrokerClient1.GetConnectorAuthContext : Successfully acquired connector authentication...

WEM Console - A valid license server with appropriate licenses needs to be configured

When opening the WEM server this gives an error"A valid license server with appropriate licenses needs to be configured" The license server and port are correctly configured in WEM Infrastructure Service console The licenses have the correct SA DAte in Citrix Studio Servers are reachable over the...

Radius server test connectivity fails : Error: '1812/udp' is not a valid Radius authentication port.

Radius server test connectivity failure. Error: "Either 'ServerIP' is not a valid Radius server, '1812/udp' is not a valid Radius authentication port or Radius client is not configured properly in the Radius server."...

Workspace error "Unable to connect to the server. Check your network connection and retry."

After adding Citrix Gateway URL on Workspace App and entering thecredentials, the users encounter the error "Unable to connect to the server. Check your network connection and retry."...

Design/Logic Flaw

SapphireIMS 5 utilized default sapphire:ims credentials to connect the client to server. This credential is saved in ServerConf.config file in the client...

Storefront | Unable To Join Secondary Storefront Server To Server Group.

ERROR: Unable to join server in existing server group. Add server failed - Add of server XYZ to server group failed. In event logs we could see 'access is denied' exception while running the command : 'Add-DSCertificateToDSStore'...