Android Secure Mail Error "THE VPN SERVICE HAS FAILED TO CONNECT"

Secure Mail users receive an error : The VPN service has failed to connect. In the Secure mail logs we find : "2017-03-21T15:30:42.260+0800","MDX-ErrorCodes","WARNING 3","ErrorCodes = 507 507 = Vpn "2017-03-21T15:30:43.946+0800","MDX-ErrorCodes","WARNING 3","ErrorCodes = 602 602 = VpnFailedOption...

Secure Mail gives Error: Your organization does not allow this action

- User opens Secure Mail. - Goes into Contacts. - Selects a contact. - Clicks on the contacts phone number. - Sees error message:Your organization does not allow this action...

Secure Mail Error: "Access to company is not currently available"

Worx/Secure Mail Error: "Access to your company is not currently available" Errors found in the client logs: AGTunnel fails to start when attempting to proxy traffic from the NSG " 2016-11-14T11:22:11.535+0000 ",AGTunneler ,WARNING 3,"Failed to read in AGSOCKSClient, err = -8000...

Troubleshooting Checklist: In Secure Mail, a “Verify your Single Sign-On credentials” error appears

Do the following: 1. Collect the Secure Mail application logs. 2. If you see the following message in the client logs, set clientCertificateMappingAuth to enabled in IIS on the Exchange Server. For more information, refer to the FAQ section of the Secure Mail Test Application. AUTH Request...