Jira Service Desk permissions error dialog allows Project Admins to upgrade the permission scheme

h3. Issue Summary For a specific use case, only some selected users may create issues using the Portal, so the permission to create issues by "Service Desk Customer - Portal" was removed. After the Permission change, Project Administrators, that should not have access to change the...

Other SD Projects Knowledge Base are accessible through direct link

h3. Summary: If a Customer only able to access one SD Portal and log in to Confluence, it is actually possible for that Customer to access other SD Project KBs through a Direct URL Link including navigating the space. h3. Steps to Reproduce: Prepare a JIRA instance that is connected to Confluence...

Other SD Projects Knowledge Base are accessible through direct link

h3. Summary: If a Customer only able to access one SD Portal and log in to Confluence, it is actually possible for that Customer to access other SD Project KBs through a Direct URL Link including navigating the space. h3. Steps to Reproduce: Prepare a JIRA instance that is connected to Confluence...

Service Desk mail handler create comments in other JIRA issues if subject have valid issues keys

h3. Summary Service Desk mail handler create comments in other JIRA issues if email subject have valid issues keys of issues from other JIRA Projects. h3. Environment Cloud h3. Steps to Reproduce Create a SD project Setup the mail handler Create another project and create an issue on it. Send an...