Phone spampocalypse: fighting back in the age of unwanted calls

When Nigel Guest, then president of the Council of Neighborhood Associations CNA, sent an email with the subject line, “test,” and the small letter “x” in its message body, the city of Berkeley, CA, went into a frenzy. You see, Mr. Guest thought he sent it only to himself, but he actually posted...

Stop telephoning me-eh-eh-eh-eh: robocalls explained

If you've ever answered a call from anyone outside your contact list only to hear a recorded message playing back at you, you have just been robocalled. Unfortunately for American consumers, this happens several times a day, seven days a week. Suffice to say, this is beyond annoying—and it's...

IRS Warns of Summertime Scams

The Internal Revenue Service IRS has released an alert warning of various types of scams targeting taxpayers this summer. The alert describes common features of these cyber crimes, including robocalls, demands for immediate payment, and threats to have taxpayers arrested immediately. Taxpayers an...

Got Robocalled? Don’t Get Mad; Get Busy.

Several times a week my cell phone receives the telephonic equivalent of spam: A robocall. On each occasion the call seems to come from a local number, but when I answer there is that telltale pause followed by an automated voice pitching some product or service. So when I heard from a reader who...