How to Customize App Shortcuts with Receiver for Windows

As a Receiver administrator, you can configure Receiver for Windows 4.2.100 to automatically place application and desktop shortcuts directly in the Start menu or on the desktop in a similar way that Receiver for Windows 3.4 Enterprise places them. The new shortcut only mode provides a seamless...

How to Automatically Move Applications to Start Menu Using Receiver for Windows 4.0 and 4.1

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to automatically move applications to the Start menu using Receiver for...

How to Prevent Users from Changing Client Device Access Settings for 12.x Plug-in and later versions of Receiver for Windows Using Client Selective Trust

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article provides information on how to prevent users from changing Client Device Access Setting...

VulnCheck KEV: CVE-2019-11634

Citrix Workspace Application and Receiver for Windows contains remote code execution vulnerability resulting from local drive access preferences not being enforced into the clients' local drives...

CVE-2019-11634 - Remote Code Execution Vulnerability in Citrix Workspace app and Receiver for Windows

Description of Problem A vulnerability has been identified in Citrix Workspace app and Receiver for Windows that could result in local drive access preferences not being enforced allowing an attacker read/write access to the clients local drives which could enable code execution on the client...

Keyboard and Language (IME) Does Not Sync from Local to VDA

When the user configures Receiver for Windows Advanced Preferences Keyboard and Language Bar Set "Keyboard" to Yes; Manual switch from "Chinese" to "English" or user "Ctrl + Shift" to switch input Keyboard and Language does not sync from local to VDA...

How to Remove Client Files Remaining on System after Uninstalling Receiver for Windows

This article is intended for Citrix administrators and technical teams only. NOTE: Receiver for Windows version 4.4 or later does not require these manual steps. Receiver for Windows 4.4 and later no longer requires separate Clean-Up Utility before installing or upgrading over a previously...

Citrix Systems Workspace App Access Control Error Vulnerability

Citrix Systems Workspace App formerly known as Receiver is an application from Citrix Systems, Inc. that provides secure access to applications, desktops, and data. An access control error vulnerability exists in versions of Citrix Systems Workspace App prior to 1904 and Receiver 4.9 cumulative...

A protocol error occurred while communicating with the authentication service

Adding Store to Receiver for Windows will fail with below mentioned error message:...

App Shortcuts with Receiver for Windows

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. As a Receiver administrator, you can configure Receiver for Windows 4.x to automatically place...

Receiver for Windows 4.11 | Error "Unable to connect to the server. error SSL Error 4"

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Delay with touch screen swipe in HDX session from touch screen device when using Receiver for Windows

When using a touch screen device such as Microsoft surface pro which utilizes the full receiver for windows client users notice a delay when using the touch screen swipe feature in the session. This delay is most obvious when using the finger or a stylus pen to draw in an application such as MS...

Unable to add store account on the native receiver for windows on HP T620 Win 7 embedded OS machines

After installing newer versions of the Receiver for Windows, that are by default configured to use only TLS 1.1 or 1.2, users are not able to add a store and may see this error message: "Your account cannot be added using this mail address. Make sure you entered it correctly. You may need to ente...

Receiver For Windows - 4.10.1 -  Published application stops immediately after it is launched

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Receiver For Windows - 4.10.1 - Published application stops immediately after it is launched...

Control the Local Launch of Applications on Published Desktops with VPrefer

Feature Description Thisfeature was designedto control how published applications are treated when launched from a published desktop session double-hop scenario When a user attempts to launch a published app from a published desktop session, a Receiver for Windows policy controls whether the app...

Improved Control Over the Remote Language Bar for Seamless Published Applications

Introduction This feature enhancement first appears in the XenApp and XenDesktop 7.17 Product Release. Code changes to support this feature were required in Windows VDA version 7.17 and Receiver for Windows 4.11. Using the Receiver for Windows UI, users can now configure whether they want to...

Fall back from TCP to UDP fails / displays SSL Error when Disconnecting and Reconnecting session via NetScaler

If HDX Adaptive Transport Policy set to Preferred on DDC and when attempting to connect to an Application or Desktop using Citrix Receiver for Windows 4.10 or Citrix Receiver for Mac 12.8 or Citrix Receiver for iOS 7.5 and above, you may encounter below issues: Session will get disconnect if...

ACR/SR Behavior Change with Receiver for Windows 4.7

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. ACR/SR is enabled out-of-the-box after users upgrade XenApp/XenDesktop to 7.13 or newer along with...

Storefront - generating event viewer warning - " The Receiver for Windows package file could not be found at the path"

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Event viewer on storefront server is generating warning event ID 4 " The Receiver for Windows packag...

How to Enable Logging on Receiver for Windows Using Registry Entries

This article describes how to enable logging on Receiver for Windows using registry entries. While the registry method is provided as an alternative solution, users are advised to prioritize the Diagnostic Tools for a more efficient and user-friendly troubleshooting experience, and it is strongly...