2 matches found
CVE-2008-7283
Open Ticket Request System OTRS before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions...
UBUNTU-CVE-2019-18179
An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...