LVDA 2402 | Ubuntu VDAs taking a long time (2-3min) to login

Customer is experiencing unusual slow logon when launching a published desktop hosted on Ubuntu It typically takes about 2 to 3 minutes to login...

Microsoft Edge browser closes unexpectedly inside Published Desktop when using FIDO2 Authentication

FIDO2 Redirection is enabled to authenticate web application inside Published Desktop. MSedge browser closes unexpectedly at the web application authentication page, no error message on the desktop nor in the Windows event log. This issue only occurs with MSedge. No issue with Chrome or Firefox...

Published Desktop Randomly Disconnects with Event ID 1 - ICA Client (Vanadium)

Users running on thin clients using the maximum supported monitors for the device, each at at the maximum supported resolution, may be disconnect from the Published Desktop at random.At the time of the disconnect the endpoint device event log records: Event ID 1 from source ICA Client Vanadium wi...

Session launch fails with gray screen when fast startup is enabled

If "Fast Startup" is enabled on Windows 10 or Windows 11 VDA on a physical machine, the published desktop might fail to start and display a gray screen...

The taskbar is stop responding when launching a published desktop in Citrix Workspace app

In a double-hop configuration, when launching a published application using Citrix Workspace App on the 1st-hop published desktop, the taskbar might stop responding on the 1st-hop published desktop VDA...

Cannot Transfer file when attempting to download file from local drive to a Published Desktop

A User launches a Published Desktop and tries to download a file from a file share but is met with the following error, " Cannot Transfer file. This action is blocked by your organization's Policy" Example:...

Published Desktop session stuck at grey screen on session launch

Published Desktop session stuck at grey screen on session launch. You may see Citrix CTXUVI error events in Windows system Event logs with ID 1003/1005 on Citrix VDAs CTXUVI Driver Injection failure...

Upmoutlookhook64.dll error launching a Published Desktop session

Error "C:\Program Files\Citrix\User Profile Manager\upmoutlookhook64.dll is either not designed to run on Windows or it contains an error" when launching Outlook from a Published Desktop...

Error: Identity Assertion Logon failed Unrecognized Federated Authentication Service

Citrix FAS configured for authentication. Published Desktop or Published Application fails to launch with error: "Identity Assertion Logon failed. Unrecognized Federated Authentication Service"...

Unable to type the left bracket "[" in published desktop via Workspace app for HTML5

Users cannot type left square bracket "" in published desktop Accessing published desktop via Workspace app for HTML5 through Mozilla Firefox...

On-screen keyboard in the endpoint pops up when the published desktop is launched

When the published desktop is launched, the on-screen keyboard from the client machine appears when clicking on the Start menu or when any keyboard input is needed...

Google Chrome is crashing within published Desktop sessions

Google Chrome is crashing within published Desktop sessions. Warning message pops-up when launching Google Chrome within published Desktop session: Warning: settings are stored on a network drive. This may result in slowdowns, crashes, or even loss of data...

Applications Launched from Within Published Desktop Disconnects

When a user insidea published desktop startsa published application, disconnection occurs...

Citrix Director showing the client IP address as 0.0.0.0 for users connecting from HTML5 receiver.

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Please consider below scenario: The user connects to a Published desktop or to a Published application v...

HDX Media Engine Crashes when Disconnecting or Logging off From a Session

The HDX media engine crashes when disconnecting or logging off from a session. Here is how to reproduce the issue: 1. Start a published desktop from a ThinClient dual screen. 2. Within the published Desktop, launch another desktop. 3. Put this desktop on the second screen. 4. Logoff or disconnect...

Control the Local Launch of Applications on Published Desktops with VPrefer

Feature Description Thisfeature was designedto control how published applications are treated when launched from a published desktop session double-hop scenario When a user attempts to launch a published app from a published desktop session, a Receiver for Windows policy controls whether the app...

Published desktop is launched in background of local applications

Setting registry key: ForegroundLockTimeout to 0 makes published desktop window to launch in foreground in most cases. HKCU\Control Panel\Desktop name: ForegroundLockTimeout type: REGDWORD data: 0 default: 200000 In some cases, there are applications that set this value to a non 0 value, which...

Citrix Virtual Apps and Desktops - Black or Blue Screen connecting to Published resource

Users may notice that when launching a published application or a published desktop, the session gets stuck on a black screen or a blue screen...

Getting "Request not supported" while launching a published Desktop with FAS enabled

Launching of a published desktop fails when StoreFront server is configured to use FAS. You will get an error "Request Not Supported ". The below error may be seen in Kerberos event logs on the VDA when attempting to launch. 0x10 - KDCERRPADATATYPENOSUPP: KDC has no support for padata type Kerber...

Web Cams Not Working Through Published Desktop OS Session | Being Redirected As Optimized USB

The End-Users are unable to use the Web Cam through a Published Desktop OS session launched using Workspace App USB Device Being Redirected As Optimized USB...