VMware vSphere 5.5 - Citrix Known Issues

Citrix is committed to ensuring compatibility with the latest VMware products. Citrix supports VMware vSphere 5.5, vSphere 5.5 Update 1, vSphere 5.5 Update 2, and vSphere 5.5 Update 3. This article outlines issues and their known solutions that users of vSphere 5.5, vSphere 5.5 Update 1, vSphere...

"Error 1722 . There is a problem with the Windows Installer package" on Provisioning Services

When removing or Installing the Citrix Provisioning Services PVS Server Console or Citrix Provisioning Services PVS target Device X64 from Add/Remove Programs or Provisioning services ISO, the following error message appears: “Error 1722. There is a problem with the Windows Installer package.A...

NDIS Filter Driver from Third Party Product on Target Device Interferes with Connection to Provisioning Services

When a Network Driver Interface Specification NDIS filter driver from third party product is installed on the master target device before the image process, a vDisk is not attached and the Provisioning Services agent icon on the system tray shows a red X. This causes an inability to create a new...

When Failing Over to a SQL Mirrored Database, the Provisioning Server Shows as Offline and is Unable to Connect

When failing over to a SQL Mirrored Database, the Provisioning Server shows offline and is unable to connect...

Implementation Guide - High Availability for TFTP with Provisioning Services

This article is an implementation guide on High Availability for TFTP with Provisioning Services...

Windows Event Codes Generated by Provisioning Services BNIStack

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Error: "Error 1069: The service did not start due to a logon failure" on Provisioning Services

The Provisioning Services PVS service fails to start with the following error: "Windows could not start the Citrix PVS Stream Service server on ServerName. Error 1069: The service did not start due to a logon failure"...

How to Manually Create a Database for Provisioning Services

This article describes how to manually create a database for Provisioning Services when the database administrator prefers to create the database manually. Requirements The DbScript.exe file located in “C:\Program Files\Citrix\Provisioning Services”. SQL Database Server. SysAdmin privileges to ru...

VMware vSphere 6 - Citrix Known Issues

Citrix is committed to ensuring compatibility with the latest VMware hypervisor releases. VMware released vSphere 6 in March 2015, vSphere 6 Update 1 in September 2015, vSphere 6 Update 2 in March 2016 and vSphere 6 Update 3 in March 2017. Basic compatibility testing has been performed between...

vDisk Inactive State with Broadcom Network Cards

After installing Citrix Provisioning Services Server Target Device Software on a client computer that has a Broadcom Network Interface Card and restarting the target device, the Provisioning Services PVS status in the system tray displays Inactive. After initially installing the Target Device...

Recommended Install Order for Preparing Target Device Captured by Provisioning Server to Deploy vDisk

This article contains the recommended order to install or prepare a target device that must be captured by the Provisioning Services Sever to deploy a virtual disk...

Error: "The system was not configured correctly"” Appears when Provisioning Services Console Fails to Connect to Farm

The Provisioning Services Console fails to connect to the farm and displays one of the following error messages: “The system setup is not correct.” or "The system was not configured correctly" The Event logs register a series of Event 11 with StreamProcess as the source: “Cannot establish a...

Timeout Error 4002 in Provisioning Server Console after Clicking "Show Connected Devices"

The following symptoms occur on Provisioning Services PVS Servers when there are multiple streaming NICs assigned to the PVS Server. Example An environment having five streaming NICs had the following symptoms: When Show Connected Devices was clicked in the PVS console, the following symptoms mig...

How to Use Multiple Activation Key (MAK) Activation with Automatic Updates

This article describes how to use Multiple Activation Key MAK Windows OS Activation with Automatic Updates. Note: For Provisioning Server 6.x and 7.x environments, using vDisk versioning is the preferred method to update MAK-enabled image. MAK activation for Microsoft Office products isNOT...

How to Make the Provisioning Services Server Client Coexist with Third-party Network Drivers

This article describes how to run the Provisioning Server client on a target device along with third-party network applications that also occupy the network device driver stack. Background In the Windows Driver Model WDM, systems manage a device through a linked stack of layered device drivers. T...

How to Create an Update Task to be Performed at a Scheduled Time in Provisioning Services

This article explains how to create an update task to be performed at a scheduled time. Note : This article is part 3 of the three articles on how to manage vDisk for automatic updates. 1. CTX137757 – How to Create a Designated Update Virtual machine and adding a Host Connection to vDisk Update...

Importing an Existing vDisk in Provisioning Services Console Causes Error

When importing a vDisk using theProvisioning Services PVSServer Console, the error “Invalid disk file for . Cannot add disk” appears. The SoapServer.log displays the following text, if Info level logging is enabled: INFO Mapi.Command - Get UndefinedDisks: Disk is not valid, needs to be a base .vh...

Provisioning Services: Service Account Permissions and Configuration for Accessing PVS SQL Database

This article provides a description on how different service accounts should be configured to grant adequate SQL permissions. Service Account Configuration for Accessing SQL Service users are the accounts under which the Stream and Soap services run on a Provisioning Services PVS server which nee...

Provisioning Services Server Targets Starting with DHCP Blue Screen 0x000000BC with Duplicate IP Error

Provisioning Services Server 6.0 and later Target Devices utilizing Windows 7 or Windows 2008 Server OS receiving their streaming IP from DHCP, randomly start up to the Windows splash screen and stop at blue screen 0x000000BC. This error translates to a duplicate network address...

How to Configure Automatic Virtual Disk Updates

This article contains information about how to use the Provisioning Services Automatic vDisk Update process. Background The vDisks assigned to the clients during the Automatic vDisk Update process are new versions of the vDisks currently assigned to the clients; allowing for the automatic...