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Atlassian
Atlassian
added 2022/07/19 2:30 p.m.36 views

The Mail Handler creates tickets from incoming emails in the wrong projects

The mail handler in Jira Service Management JSM Server and Data Center 4.22.5 incorrectly maps new incoming emails to the wrong JSM project, instead of the project linked to the mailbox the mails were sent to. If JSM is configured to process emails and create tickets in a restricted-access projec...

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