Design/Logic Flaw

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System OTRS 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent...

Design/Logic Flaw

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System OTRS 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket spl...

CVE-2013-4088

Summary (CVE-2013-4088) : Open Ticket Request System (OTRS) components Kernel/Modules/AgentTicketWatcher.pm in OTRS 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 allowed remote attackers with a valid agent login to read restricted tickets via a crafted URL using the ticket spli...

CVE-2014-1695

Cross-site scripting XSS vulnerability in Open Ticket Request System OTRS 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email...

CVE-2014-1471

SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System OTRS 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL...