NetScaler-13.1-Warning "is_whitelisted_request - Dropping invalid http request" in ns.log

You may see warning message like below in ns.log and would like to know why this log exists. Aug 12 16:50:25 X.X.X.X 08/12/2024:07:50:25 GMT XXX 0-PPE-2 : default SSLVPN Message 918225 0 :"iswhitelistedrequest - Dropping invalid http request:|/v1|"...

If Workspace Apps is deployed by StoreFront, platformRateLimitPktDrop can be recorded in ns.log.

"platformRateLimitPktDrop" is recorded when the licensed bandwidth is exceeded. Recent Citrix Workspace Apps size is larger than before. If you set "Local files on the storeFront server on Citrix StoreFront", licensed bandwidth can be exceeded...

ERROR: User doesn't have permission for given Destination path is recorded unexpectedly.

The following error message is recorded unexpectedly in the ns.log file of the admin partition for the pendo functionality: "ERROR: User doesn't have permission for given Destination path"...

How to Recognize NetScaler Gateway User Login and Logout Entries in ns.log

This article introduces how to locate gateway login and logout records in ns.log to monitor authentication success/failure for each user...

EPA scan results are not getting displayed in ns.log when EPA policies are configured through N-Factor Authentication.

When EPA policies are configured through N-Factor Authentication, then EPA Scan results will not be displayed in the ns.log despite Debug log level is enabled...

ADC Upgrade from ADM Fails Due to Insufficient Free Disk Space on ADC Node

The following symptoms are indicative of this issue: ADM command log status shows status as failed along with a message saying"Command failed Rebooting not found in command output" ADM log file /var/log/ns.log shows the message"Command failed Rebooting not found in command output" Dec 13 11:24:39...