Application launch is stuck at the stage "Please wait for the Local Session Manager"

Application launch is stuck at the stage "Please wait for the Local Session Manager". Launch is initiated using FAS enabled storefront URL. No error message displayed to user. No credential prompt. The launch works fine when using storefront URL without FAS...

Firefox Users Cannot Access Desktops or Applications from Receiver for Websites

Windows, Mac OS X, and Linux users cannot access desktops and applications from Receiver for websites using Mozilla Firefox 26 or later. When a Firefox user clicks an icon, the Receiver for website displays a spinner for a few seconds, but the desktop or application does not start and no error...

Mac Receiver Launches Application and Closes Abruptly

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. User is unable to log on from a MacBook using the Citrix Receiver for Mac. The session opens and...

Published apps not launching for some users when connecting through VPN, no errors

• Users connect to the company’s network using Citrix Gateway VPN • When launching a published app, the progress popup shows up and disappears seconds later, nothing else shows app, no errors • Receiver Connection center shows a connection with the VDA but no app launched • VDA shows the user...

Unable to unlock iOS or iPadOS devices via Administration Console after upgrading to 13.1

Unable to unlock iPhone/iPad from Citrix Endpoint Management administration console after upgrading to iOS/iPadOS 13.1+. Note:No error message is displayed when command fails. The device ignores the command...