1813 matches found
Windows Workspace Authentication Error "incorrect user name or password" via NetScaler Gateway
When using Windows workspace, after input username, password and passcode, error prompt "incorrect username or password"two-factor basic authentication. And can't access Storefront resource list. While access same Gateway with Web Browser is working fine...
Radius authentication failure
According to network trace captured on NetScaler, there is no response from radius server after NetScaler sending Access-Request packet toradius server. This issue occurred suddenly, and the related configuration of radius authentication on NetScaler has not changed...
NetScaler peer node status UNKNOWN in primary node
During setup of NetScaler High AvaliabilityHA, HA node 1 show status UNKNOWN in primary node. In NetScaler primary node GUI, 1. navigate toSystem High Availability Nodes , provide the peer node’s NSIP address in theRemote Node IP Address field and peer node's login credentials, 2. Click Create...
SNMP Manager cannot get data from NetScaler
SNMP manager cannot get data from NetScaler, getting error "No Response from " when doing snmpwalk in SNMP manager. root@Zabbix snmpwalk -v 2c -c Timeout: No Response from Note: The SNMP manager is Zabbix in this case...
ldap test randomly fails through SSL_TCP Load Balancing Vserver on NetScaler
The customer configured ldap authentication through NetScaler SSLTCP LB Vserver for backend ldap server. Customer found ldap test fails randomly...
Users receive error "Try again after some time or contact your help desk" at login
While accessing ADC Gateway or Authentication page, in certain conditions users received one of these two errors: "Try again after some time or contact your help desk". "Malformed assertion sent to Netscaler" Users redirected to Login page. To validate this is the cause, you can check ADC syslogs...
How to recognize NetScaler Gateway user login failure related logs
This article describe how toRecognize NetScaler Gateway User Login failure related logs...
Error: "Your logon has expired..." When using multiple Netscaler Gateways
Error: "Your logon has expired..." When using multiple Netscaler Gateways to access a single store on StoreFront...
How to block specific URL request with rewrite policy in NetScaler
This article describes how to configure rewrite policy to drop specific URL request to NetScaler Load Balancing Virtual Server traffic...
NetScaler SSL Certificates missing after upgrading Secondary Node
NetScaler SSL Certificates missing after upgrading Secondary Node...
Error "User not authorized for any operation" for ADM external LDAP users
External LDAP users can't login NetScaler ADM, receive error message:"User not authorized for any operation"...
NetScaler NTP sync failure when NTP server Root Dispersion value greater that 1 second
NetScaler NTP sync failure when Root Dispersion value is larger than 1 second. Dispersion isthe maximum difference recorded between the NTP client and the NTP serverrecorded in seconds. Root Dispersion measures the maximum amount of variance between the NTP server and its known time source. If...
How to Load Balancing PVS server in NetScaler
This article summaries tips when configure Load balance for PVS server...
NetScaler native OTP (One-Time Password) device registration failure
Can't register device for native OTP authentication in NetScaler...
SSLVPN error "Websocket connection failed: Connection closed before receiving a handshake responser"
After VPN tunnel established to NetScaler gateway, user encounter access issue s to backend server with error message: "Websocket connection to 'ws:///ws/notification/site-msg/' failed: Connection closed before receiving a handshake responser"...
How to export NetScaler files via FTP protocol
This article contains command sample in NetScaler to export some files via FTP protocol...
TCP option lost when traffic go through TCP type Load Balance(LB) Vserver
TCP option lost when traffic go through TCP type Load BalanceLB Vserver: 1. Clients send TCP syn to NetScaler with TCP option segment: 2. Backend Servers do not receive TCP handshake with TCP option segment from NetScaler:...
Both NetScaler HA nodes status NOT_UP after Primary HA-MON enabled interface down
There is one direct cable connectedbetween Primary node and Secondary node, The cable connection is not via switch. Both interfaces are HA MON enabled. Both NetScaler HA nodes status turn to NOTUP after Primary HA-MON enabled interface is down...