NetScaler Console -14.1 43.50: Scheduled 2 stage upgrade fails for NetScaler in HA.

Upgrade Jobs fails for NetScaler when we configure scheduled 2 stage upgrade process from NetScaler Console. The jobs seem to create several subtasks that are failing. It completes upgrade on 1 NetScaler but does not upgrade the second one. This happens after upgrading the NetScaler Console to...

Citrix NetScaler Automated backup job is failing after recent upgrade.

After upgrading to NetScaler firmware 13.1.56.x or later , attempts to download backup files using the Nitro API may fail. Customers using automation tools such as Ansible , Postman , or custom scripts may receive the following error when downloading files through the systemfile endpoint: Main...

Could not open websocket connection please try by login again /nsconfig/sshd_config.

After Upgrade to 13.1 53.17, the customer is not able to do several actions in the Netscaler, including generate the support bundle from the GUI or connect to the CLI through the GUI, error: Could not open websocket connection. Please try by login again...

SSH communication between Netscaler Console nodes and/or Netscaler/Netscaler-SDX instance(s) fails

After upgrading Netscaler Console aka. ADM from earlier versions to either13.1-53.17 or 53.22 refresh build or 14.1-25.53, certain tasks like re-creating HA deployment, Netscaler backup , or other tasks involving SSH connection may fail and manifest in error popup or log entries in...

After on-prem NetScaler Console (formerly ADM) upgraded to 14.1-21.60 VIP Licenses reduced warning

Duringupgrade from on-prem NetScaler Console formerly ADM version 13.0/13.1 to build 14.1-21.60 below warning is showed: Warning Text: Default NetScaler Console VIP Licenses will be reduced to 2 after the upgrade After upgrade from on-prem NetScaler Console formerly ADM version 13.0/13.1 to build...

When upgrading NetScaler getting error -bash: ./installns: /usr/bin/perl: bad interpreter

When upgrading NetScaler getting error ./installns: /usr/bin/perl: bad interpreter: No such file or directory...

"404 Not Found" Error When Accessing NetScaler Gateway index.html Page After NetScaler Upgrade

Following an NetScaler upgrade, attempting to access the Citrix Gateway index.html page results in a "404 Not Found" error...

How to upgrade Netscaler ADM as standalone or in HA

How to upgrade Netscaler ADM as standalone or in HA...

Bookmark missing in iPhone/Android Client after NetScaler upgrade to NS13.0 91.13

After NetScaler upgrade firmware to NS13.0.91.13, in CVPN accessing mode, theBookmark is missing iPhone / Android device...

"Cannot Complete Your Request" via Oauth after Upgrading NetScaler from 12.1 to 13.0

After ADC is upgraded from 12.1 to 13.0, the user keeps getting "Cannot Complete Your Request" when attempting to access resources through ADC with Oauth authentication. As a comparison, there is no issue accessing StoreFront directly in the intranet without Oauth...

[NS 13.1]iOS/Android Workspace adding account failure via NetScaler Gateway

After NetScaler upgrade from 13.0 to 13.1, end-user may find Mobile Workspace Application will prompt error when adding account via NetScaler Gateway: On Android Workspace: it shows "An error has occurred while connecting. Check your server address and data connection.Error Code 548." On iOS...

NetScaler firmware upgrade to 13.1-42.47 or later versions failing from GUI

NetScalers havingany builds of 12.1 or 13.0 version or earlier than 13.1-42.47 cannot perform an upgrade to the version 13.1-42.47 or later through GUI. Trying to perform an upgrade through GUI reports an error "file too large" or UI might hang...

After NetScaler upgrade to 13.1-45.61 Bind commands to SSL service not saved

After NetScaler upgrade to firmware version 13.1-45.61, the bind certkey and ECC curve commands to service/service group/internal services are not saved...

Virtual Servers and Service Groups DOWN after secondary ADC upgrade

Virtual Servers and Service Groups DOWN after secondary NetScaler upgrade...

Android devices fail to enroll into XenMobile after upgrading Netscaler

The following symptoms are seen: Android devices fail to enrollinto XenMobile The error"Security policy does not allow you to connect" is seen in Secure Hub Android devices enrolling with Device Administrator mode legacy are the ones that see this adverse behavior the most but a smaller group of...

iOS devices failing to enrol via NetScaler after upgrade to 11.1 60.13

After upgrading NetScaler to 11.1 60.13, iOS devices are no longer able to enroll However, Android devices are not affected. iPhone X can enroll but can't access the Store iPhone 7 can't enroll at all Checking the logs, we would be able to see the below, when iOS attempts to enroll: "AAA Client...