Director Does not Show NetScaler MAS Data, Network Tab Shows "Page Not Fonud"

NetScaler MAS data cannot be showed in director network tab --page was not found...

NetScaler MAS /var/ space being filled up by postgresql logs

The following SNMP Trap maybe received: MAS NC: High System Disk Usage This trap is sent when the Disk utilization goes high. System Disk Usage and Disk Usage High: 80% will show specific failure information: 80% Severity: MinorSNMPVersion = 2notify = .1.3.6.1.4.1.5951.7.1.2.35Node =...

"netScalerLoginFailure" SNMP trap recieved and log message appear in /var/log/ns.log on NetScaler when logging in using SSH Key based authentication

When SSH Key based authentication is being used, each time the a user logs in and authentication is performed using the SSH key pair, the following symptoms maybe observed: Following messages are seen in /var/log/ns.log Mar 12 12:16:48 10.10.10.10 03/12/2019:12:16:48 GMT NetScaler 0-PPE-2 : defau...

Getting an Error: (NMAS)Citrix Application Delivery Management Database requires Maintenance

Error: NetScaler MAS database requires maintenance...

NetScaler MAS Not Showing SSL Insight Data

Any SSL load balancer, content switching or NetScaler Gateway does not display SSL Insight data...

Error: "Execute Commands failed" When Enabling AppFlow from NetScaler MAS

Enabling AppFlow from NetScaler MAS fails with the error message: Execute Commands failed. Config logs /var/mps/log/mpsconfig.log: Wednesday, 10 Jan 18 11:55:20.075 -0500 Error 1 SSH Command Timed out on Wednesday, 10 Jan 18 11:56:20.080 -0500 Error Main SSH: Failed to connect on Wednesday, 10 Ja...

NetScaler MAS Not Receiving AppFlow/Logstream/Ipfix Data

User tries to enable Gateway insight on a VPN Gateway in NetScaler MAS. Creates a policy but when they click OK to confirm creation they get he following error: Error in retrieving appflow.vpnerrorcounts. event is not defined...

Unable to access NetScaler MAS 12 using LDAP authentication with the error "User not authorised for any operation"

Unable to access NetScaler MAS using LDAP authentication with the error "User not authorized for any operation"...

HDX Insight Data Not Captured by NetScaler MAS

Citrix ADM, formerly NetScaler MAS HDX Insight data not captured by NetScaler MAS...

No Data Recorded on NetScaler MAS Analytics

No data recorded on NetScaler MAS analytics...

How to Reset nsroot Password on NetScaler Console

Citrix ADM, formerly NetScaler Console This article describes how to reset nsroot password on NetScaler MAS. Note: For NetScaler Console Agents, you can replace the path with dev/da0s1a /flash 1. mount dev/da0s1a /flash 2. No /etc/passwd...

Instances are in 'DOWN' or 'OUT OF SERVICE' state on NetScaler MAS

Instances are in Red or Yellow state on NetScaler MAS...

Syslog Events Not Recorded on Syslog Page of NetScaler MAS

Syslog events not recorded on syslog messages page of NetScaler MAS...

NetScaler MAS Does Not Send Emails When Traps are Generated on NetScaler

NetScaler MAS does not send emails when traps are generated on NetScaler...

NetScaler MAS Analytics Insight is Working But Some User Sessions or Data is Not Captured

NetScaler MAS Analytics Insight is working but some user sessions or data is not captured...

GEO Mapping Issues on NetScaler MAS

GEO mapping issues on Citrix ADM...

Troubleshooting ICA_RTT Issues on NetScaler MAS

Troubleshooting ICARTT issues on NetScaler MAS. Background ICA RTT can be thought of as a measurement of the screen lag that a user experiences while interacting with an application hosted in a session on a XenApp or XenDesktop server. ICA RTT is different from Network RTT, which is the detected...

Web Insight Data Not Visible on NetScaler MAS

AppFlow aka Insight has been enabled for the VServer and Services. Enabled Web Insights on NetScaler MAS no data is displayed. Firewall port UDP 4739 is allowed from the NetScaler NSIP/SNIP to the MAS appliance. ULFD was disabled and server was removed...

Predefined Setting Values Configured on NetScaler MAS

This article list the predefined setting values configured on NetScaler MAS. NetScaler MAS Prune settings Number of days to keep data is default 15 Pruning happens everyday at 00:00 for Events, Audit Log, Task Log tables NetScaler MAS Backup Settings Every 12 hours NetScaler MAS will back up...

How to Reset NetScaler MAS to Default Configuration

Citrix ADM, formerly NetScaler MAS This article describes how to reset NetScaler MAS to default configuration...