Both NetScaler HA nodes status NOT_UP after Primary HA-MON enabled interface down

There is one direct cable connectedbetween Primary node and Secondary node, The cable connection is not via switch. Both interfaces are HA MON enabled. Both NetScaler HA nodes status turn to NOTUP after Primary HA-MON enabled interface is down...

NetScaler HA interface report "No HA heartbeats"

The customer saw "No HA heartbeats" on two NetScaler HA nodes' interfaces...

StoreFront service status down after NetScaler HA failover

The customer triggered NetScaler HA failover, in the new Primary node, StorefrontSF service status show down with Monitor connection Timeout error...

[NetScaler] Service State doesn't sync to Secondary node in HA setup

When you build NetScaler HA pair with VPX on SDX platform. You may observe the issue that Primary doesn't sync service UP/DOWN events to Secondary node. The issue can impact SDX platforms:SDX 8900, SDX 15000, SDX 15000-50G, SDX 26000, and SDX 26000-50S...