How to Exclude Machines from Proactive Malware Scanning

Article Applicability The exclusion setting discussed in this article was added in Veeam Backup & Replication 13.0.1.180. Purpose This article documents how to exclude specific machines from Proactive Malware Scans the "Perform signature-based scan when malware event appears" option. Exclusions a...

Restore/Failover/SureBackup of Virtual Machines running Windows 8.1/Window Server 2012 R2 (or older) triggers chkdsk if Veeam Backup Server or Mount Server is Running Windows Server 2022 (or newer)

Challenge In the following scenarios, a Virtual Machine1 that was running Server 2012 R2/Windows 8.1 or lower will perform chkdsk on the first boot if the Veeam Backup Server is running Server 2022: A non-Domain Controller VM is being tested by SureBackup with the "Automatically disable Windows...

Datastore Named 'VeeamBackup_' Listed as Inaccessible

Challenge A Datastore with the name 'VeeamBackup' is found within the vSphere environment and is marked inaccessible. The will be the hostname, FQDN, or IP of a server assigned as the Mount Server for a Repository in Veeam Backup & Replication. Cause The datastore appears "inaccessible" because t...

How to configure antivirus configuration XML file for secure restore

Challenge The article provides information on adding additional antivirus options to Veeam Backup & Replication Secure Restore. NOTE : When adding an antivirus that is not already predefined, you may need to contact the antivirus vendor for assistance to gather the required attributes and exit...

Unable to mount disk: unsupported disk type

Challenge When attempting to perform a Guest Files Windows Restore the operation fails with the following error: Unable to mount disk: unsupported disk type Solution It is critical that the Microsoft Windows File Recovery page in the user guide is reviewed to confirm restore compatibility. There...

How to Test Manually Mounting the Veeam vPower NFS Datastore

Purpose This article documents manually mounting the vPower NFS Datastore using the vSphere Web Client. The steps of this article are only intended as a troubleshooting step to help investigate and isolate an issue with vPower NFS-based restores failing. Solution This article's solution is split...

SureBackup Performance Considerations

Purpose This article provides advice and information on understanding and improving SureBackup performance. Solution SureBackup Performance Considerations The Repository where the backup files are stored, and the Mount Server used by that Repository, should be in the same data center as the ESXi...

Troubleshooting vPower NFS Datastore Mounting Issues

Challenge During SureBackup, Instant Recovery, Instant Disk Recovery, or Other-OS FLR operation, the following error is seen in the VMware environment: Error during the configuration of the host: NFS Error: Unable to Mount filesystem: Unable to connect to NFS server. or An error occurred during...