April 14, 2020—KB4550957 (Security-only update)

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Compatibility update is available for Windows 8 and Windows Server 2012

Compatibility update is available for Windows 8 and Windows Server 2012 Summary A compatibility update is a software update that improves the compatibility experience in Windows 8 and in Windows Server 2012. Microsoft regularly releases Windows compatibility updates to improve the overall user...

Licensing servers become deadlocked under high load in Windows Server 2012 R2

Licensing servers become deadlocked under high load in Windows Server 2012 R2 This article describes an issue that typically occurs in a Remote Desktop License server that is running Windows Server 2012 R2 when there are multiple license servers in the deployment and during high load. Before you...

Multiple HP Products Licensing Issues Vulnerabilities

The HP ENVY 5000 All-in-One Printer M2U85A, among others, is a printer from Hewlett-Packard HP in the United States. An authorization issue vulnerability exists in multiple HP products, which can be exploited by attackers to bypass account lockout...

How to Setup Work from Home (BCP) with Citrix due to COVID-19

Citrix is committed to providing the support you need to keep your employees safe and operations running throughout the COVID-19 coronavirus pandemic. If you are looking to provide access for additional remote users working from home in response to COVID-19, please refer to our Business Continuit...

March 10, 2020—KB4541504 (Security-only update)

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Western Digital My Cloud Home and ibi Licensing Issues Vulnerability

Western Digital My Cloud is a personal cloud storage device from Western Digital. An authorization issue vulnerability exists in Western Digital My Cloud Home versions prior to 3.6.0 and ibi versions prior to 3.6.0. The vulnerability stems from a lack of authentication measures or insufficient...

Critical Cisco Bug Opens Software Licencing Manager to Remote Attack

A critical flaw in the High Availability HA service of Cisco Smart Software Manager On-Prem Base has been uncovered, which would open the door to remote attackers thanks to its use of a static, default password, even if the platform isn’t directly connected to the internet. Cisco Smart Software...

Veeam Availability Console v3 Patch 4 (build 2795)

Challenge Veeam Availability Console v3 Patch 4 build 2795. This update supersedes Veeam Availability Console v3 Patch 3 build 2762. Cause Please confirm you are running version 3.0.0.2647 or later prior to installing this Patch 4. You can check this under Windows Programs and features. After...

Nalpeiron Licensing Service Elevation of Privilege Vulnerability

Nalpeiron Licensing Service is a product from Nalpeiron, Inc. that adds licensing services to software products. A security vulnerability exists in NLSSRV32.EXE in Nalpeiron Licensing Service version 7.3.4.0. The vulnerability can be exploited by an attacker to elevate privileges with the help of...

Vendor Daemon down on License Administration Console

Vendor Daemon Down Licensing Service Crashes License Administration Console error "Vendor Daemon down: CITRIX" and "No such product or vendor exists: CITRIX" displays...

The Citrix Licensing Service Crashes on Startup

The Citrix Licensing Service crashes on startup when using License Server versions 11.6.1 build 10007 through 11.9 installed on Windows Server 2003, Windows Server 2008 or Windows Server 2008 R2. The following Event ID 1000 is logged in the Windows Application Event Log: Event Type: ErrorEvent...

Error: "Error getting status - Cannot find license file"

When the lmstat -a command is run from the command prompt on a computer with the Licensing software version 11.9 or later, the following error message is displayed: “Error getting status: Cannot find license file:” The preceding error message appears even after setting the location of the license...

FAQ: Licensing for Disaster Recovery Servers

Q: Can existing licenses in the production environment be used for a Disaster Recovery Server? A: Yes, it is possible to use the same server/farm licenses in another server/farm if it is a disaster recovery server/farm. Q: Can both Production and Disaster Recovery servers run simultaneously? A: N...

Citrix Licensing Service Unexpectedly Stops When Logging Off the Server Console

The Citrix Licensing service unexpectedly stops on License Server 11.6.1 Build 10007 running on Windows Server 2003, when logging off the server console. This issue occurs when logging off the physical console or logging off RDP session 0 that was established using the /console or /admin switch...

Citrix Virtual Desktops Licensing - Increment Lines Explained

Note: The Citrix License Administration Console has reached end of life and end of support in Citrix Licensing 11.16.3. Use theCitrix Licensing Manager This article contains information about the increment line in Citrix Virtual Desktops Licensing.XenDesktop has been rebranded as Citrix Virtual...

How to Change the Licensing Port in Citrix Virtual Apps 6

This article describes how to change Licensing Port in Citrix Virtual Apps 6.0 formerly XenApp. In Citrix Virtual Apps 6.0, changing the licensing server port is done in two places sequentially.This article contains both the processes: 1. Discovery Services Console 2. License Server Administratio...

Error: No Licenses Associated with License Authorization Code Found in Licensing Portal

New Citrix Licensing Portal Error Message: “No licenses associated with that License Authorization Code were found. Please check the code and try again or contact Citrix Customer Service.”...

Basic Citrix Licensing Information

How does Citrix licensing work? Citrix product goes through a three-step process to check out licenses; information on Licensing overview, visit Citrix Documentation athttps://docs.citrix.com/en-us/licensing/current-release.html Available License types? Visit Citrix Documentation...

Cannot access Licensing Node in Citrix Studio. “An error occurred with the Citrix License Server..”

It is not possible to change the License Server from within Citrix Studio. The error appears, “An error has occurred with the Citrix License Server….” On clicking View error details, the following information appears: Error Id: XDDS:CFA44753Exception:...