OTRS ITSM Information Disclosure Vulnerability

OTRS ITSM is a suite of foundational solutions for IT service management organizations from OTRS Germany. The solution is based on ITIL best practices and provides management tools for request and fault management, problem management, change management and release management. OTRS AG An informati...

PT-2021-17486

Name of the Vulnerable Software and Affected Versions EyesOfNetwork versions 5.3-10 Description The issue allows remote authenticated users to upload arbitrary .xml.php files due to the module admin ITSM relying on "le filtre userside." This could potentially lead to malicious code execution. No...

CVE-2020-15219

Combodo iTop vulnerable component: when a download error occurs in the user portal, an SQL query is exposed to the user. Root cause: error path reveals internal SQL. Affected versions: iTop before 2.7.2 and before 3.0.0. Impact per sources: potential information disclosure of the query; no exploi...

CVE-2020-4079

CVE-2020-4079 affects Combodo iTop prior to 2.7.2 and 2.8.0 where the ajax endpoint for the Excel export portal could be accessed directly, bypassing scope filtering and exposing data to users who should not have access. Root cause: missing access control on the Excel export data retrieval. Impac...

Cross site scripting

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparmitemguid and sysid parameters in an Incident Request to servicecatalog.do...

CVE-2019-20768

CVE-2019-20768 affects ServiceNow IT Service Management ( Kingston through Patch 14-1, London through Patch 7, Madrid before patch 4). The issue is a stored XSS vulnerability triggered by crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do. The connected d...

Design/Logic Flaw

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System OTRS 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent...

CVE-2013-3551

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System OTRS 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent...

CVE-2013-3551

Removed by vendor...

CVE-2013-3551: Exposure of Sensitive Information to an Unauthorized Actor

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System OTRS 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent...

CVE-2013-2637

A Cross-Site Scripting XSS Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code...

Cross site scripting

A Cross-Site Scripting XSS Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code...

CVE-2013-2637

A Cross-Site Scripting XSS Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code...

CVE-2013-2637

CVE-2013-2637 describes a cross-site scripting (XSS) vulnerability in OTRS ITSM. The NVD/NVD-related entries state that an attacker could exploit an XSS via changes, workorder items, and FAQ articles, enabling a remote attacker to execute arbitrary code in affected systems. The vulnerability affe...

PT-2020-7405

Name of the Vulnerable Software and Affected Versions: OTRS ITSM versions prior to 3.2.4 OTRS ITSM versions prior to 3.1.8 OTRS ITSM versions prior to 3.0.7 FAQ versions prior to 2.1.4 FAQ versions prior to 2.0.8 Description: A Cross-Site Scripting XSS issue exists via changes, workorder items, a...

CVE-2013-2637: Improper Neutralization of Input During Web Page Generation

A Cross-Site Scripting XSS Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code...

CVE-2013-2625

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified...

CVE-2013-2625

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified...

Design/Logic Flaw

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified...

CVE-2013-2625

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified...