CVE-2026-48210

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue...

CVE-2026-48210 Possible information disclosure via External Interface

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue...

CVE-2026-34248

Zammad (web-based helpdesk) prior to 7.0.1 allowed customers in a shared organization to view fields not intended for customers (e.g., priority, internal ticket attributes) in the ticket detail view when opening a ticket from another user in the same shared org. The root cause is exposure of inte...

EUVD-2018-2274

Malware in sbrugna...

HackerOne: Create miscellaneous support ticket on anyone's account through [email protected] email

A vulnerability was discovered where an attacker could create support tickets on anyone's account by sending a fake email to [email protected]. This allowed the attacker to create tickets on behalf of victims or even HackerOne staff. The issue was resolved internally and the created tickets...

SUSE CVE-2017-16854

In Open Ticket Request System OTRS through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets...

Trint Ltd: SSO bypass in zendesk using trint organization able to leak internal ticket information

Summary hello there because in app.trint.com there's no email verification i able to login in your zendesk SSO using your organization your organization using domain @trint.com because there's no email verification i able to read and takeover + claim this email [email protected] and i able to...