The Hidden Cost of Recurring Credential Incidents

When talking about credential security, the focus usually lands on breach prevention. This makes sense when IBM’s 2025 Cost of a Data Breach Report puts the average cost of a breach at $4.4 million. Avoiding even one major incident is enough to justify most security investments, but that headline...

Authentication flaw

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthoriz...

Lark Technologies: Sensitive information of helpdesk is being leaked.

Due to improper access control, Larksuite help desk tickets could have been accessed by users who are not owners or admins of the helpdesk. We thank @imrannisar for reporting this to our team and verifying the resolution...