Design/Logic Flaw

Zoho ManageEngine Desktop Central before build 100092 allows remote attackers to execute arbitrary code via vectors involving the upload of help desk videos...

CVE-2017-11346

This CVE affects ManageEngine Desktop Central, where the FileUploadServlet allows remote code execution due to insufficient validation of the user-supplied fileName parameter during file uploads (notably for HelpDesk_video and related actions). The vulnerability enables an attacker to place a mal...

CVE-2017-11346

Zoho ManageEngine Desktop Central before build 100092 allows remote attackers to execute arbitrary code via vectors involving the upload of help desk videos...

Error: "You have not chosen to trust...'' When Launching Applications Using Citrix Receiver Through NetScaler Gateway

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users may receive the following error when launching an application with Receiver for Windows 4.7,...

Open Ticket Request System Reload Vulnerability

OTRS Open Technology Real Service is an open source help desk and IT service management solution. OTRS suffers from a reinstallation vulnerability. Because the program does not validate the installation, an attacker can exploit the vulnerability to reinstall the system and directly manipulate the...

How to Add Receiver Store Using Registry

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article explains how to add Receiver store using registry...

A solution for the problem that lock screen background image does not appear on Win 10 when Windows Receiver is Installed

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The lock screen background image does not appear when Windows Receiver is Installedon some Win 10...

Shortcuts on Citrix Receiver Disappears

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Shortcuts on Citrix Receiver disappears...

help.baixingmall.com XSS vulnerability

Vulnerable URL: http://help.baixingmall.com/cart/viewcart.php?id=viewcart"alert/OPENBUGBOUNTY/...

"This account is already added. Please select another account to add or press the close button" While Configuring Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When customer attempts to configure Receiver, he gets an error: This account is already added. Pleas...

Error: "The Gateway has EPA enabled, which is not supported on iOS devices" on iOS Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The following error is displayed when logging on to iOS Receiver: The Gateway has EPA enabled, which...

Citrix Receiver Installation NOT successful for 'XenApp Web Plug-in', error: 1612

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information After uninstalling Receiver for Windows, re-installation fails with the following error: Installation N...

Receiver for Chrome Error: Invalid command line arguments: Unable to open the file as it has an unsupported extension

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. When a user attempts to open a file directly from Google Drive, they may receive the following error...

Storefront - generating event viewer warning - " The Receiver for Windows package file could not be found at the path"

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Event viewer on storefront server is generating warning event ID 4 " The Receiver for Windows packag...

How to Silently Remove and Clean-up Application Shortcuts from Citrix Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. To have the Citrix Receiver silently remove application shortcutsfrom their Citrix Receiver thatthe...

Users not Being Prompted for Citrix Receiver Upgrade Upon Logon to Storefront Web URL

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users not being prompted to upgrade Citrix Receiver when it is available...

Error: General error while launching applications through android receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Getting following error when launching applications through android receiver when coming through...

OTRS JavaScript Code Injection Vulnerability

OTRS Open Technology Real Service is an open source help desk and IT service management solution. A security vulnerability exists in OTRS. The vulnerability allows attackers to insert and execute arbitrary JavaScript code in the context of the affected application...

Configuring Multi Language Keyboard Layout for the session in Receiver for HTML5 and Receiver for Chrome

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to configure Multi Language keyboard layout in Receiver for HTML5 and...

JVN#50347324: ManageEngine ServiceDesk Plus vulnerable to cross-site scripting

ManageEngine ServiceDesk Plus provided by Zoho Corporation is a help desk software. ManageEngine ServiceDesk Plus contains a stored cross-site scripting CWE-79 vulnerability. Impact An arbitrary script may be executed on a web browser of a user that is logged in. Solution Update the software Upda...