After upgrading VDA from 2203 LTSR to 2402 LTSR, mic volume set to 0 in ICA/HDX session.

After upgrading VDA from 2203 LTSR to 2402 LTSR, mic volume set to 0 in ICA/HDX session connected from Citrix Worksapce app 2203.1 LTSR...

Horizontal two finger scrolling on touchpad does not work with Citrix Workspace app for ChromeOS

When using Citrix Workspace app for ChromeOS, horizontal two finger scrolling on touchpad does not work in HDX session. It interpreted as vertical scrolling...

How to keep your visual effects settings in HDX/ICA session

In HDX/ICA session some visual effects are disabled. This article describes how to keep your visual effects settings in HDX/ICA session...

How to validate Rendezvous version

There are two versions of Rendezvous available: - Version 1 V1: supports bypassing the Citrix Cloud Connectors for HDX session traffic only. - Version 2 V2: supports bypassing the Citrix Cloud Connectors for both control traffic and HDX session traffic. How to check which version of Rendezvous...

Unable to paste cell[s] with format in Excel by pressing Ctrl+V on a HDX session using CWA for HTML5

Unable to paste cells with format in Excel by pressing Ctrl+V on a HDX session using Citrix Workspace app for HTML5. When you copy a cell and paste it to multiple cells, "The data you're pasting isn't the same size as your selection. Do you want to paste anyway?" message is shown and then if you...

Power Automate agent for virtual desktops doesn't work in ICA/HDX session.

Power Automate agent for virtual desktops doesn't work in ICA/HDX session...

How to track the Citrix Gateway Service Points-of-Presence(PoP) of active HDX session

Citrix Gateway Service is designed to operate across multiple Points of Presence POPs in order to enhance availability and performance. In the event that a POP goes down or experiences connectivity degradation beyond specified thresholds. Citrix Optimal Gateway Routing responds to subsequent DNS...

Pre-Launched HDX Session warning with the message "The published resource is currently unavailable".

When a user opens Citrix Workspace app, they randomly observe the warning pop-up of "Pre-Launched HDX Session" with the message - "The published resource is currently unavailable. Contact your system administrator for help"...

Updating Expired DigiCertSHA2SecureServerCA Certificate in Citrix Workspace app for Linux

Users may face issues while connecting to an HDX session...

Microphone device at Linux endpoint is not redirected to HDX Session

When using Linux endpoint to connect HDX session, user might find that client-side microphone device is not redirected to HDX Session and media applications running in the HDX Session also cannot detect any microphone device, e.g. in Windows Control Panel Sound "Recording" tab, there is no any...

On mobile device on-screen keyboard does not appear in ICA/HDX session automatically

On mobile device on-screen keyboard does not appear when user tap a field to edit in the application of desktop session. User need to manually select keyboard from desktop viewer...

HDX session may stop responding and hang if endpoint device has unusable printer

Citrix HDX session may stop responding and hang if endpoint device has unusable printer...

Codec H.265 not working in HDX session

H.265 not getting utilized in the HDX session with the below settings: Followed the link: https://docs.citrix.com/en-us/receiver/windows/current-release/improve/h-265-video-encoding.html Studio Policy set: 1. Graphic Status indicator - Disabled 2. Moving Image Compression - Disabled 3. Optimize...

Print screen fails in ICA/HDX session

Print screen fails in ICA/HDX session...