CVE-2026-41189 FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through ThreadPolicy::edit, which checks mailbox access but does not apply the assigned-only restriction from ConversationPolicy. A user who cannot view a conversation can...

CVE-2026-41189

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through ThreadPolicy::edit, which checks mailbox access but does not apply the assigned-only restriction from ConversationPolicy. A user who cannot view a conversation can...

EUVD-2026-24193

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through ThreadPolicy::edit, which checks mailbox access but does not apply the assigned-only restriction from ConversationPolicy. A user who cannot view a conversation can...

EUVD-2026-24191

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be...

CVE-2026-41183 FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be...

CVE-2026-41183

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be...

CVE-2026-41183 FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be...

CVE-2026-41183

FreeScout core issue: prior to v1.8.215, the assigned‑only restriction was enforced for direct conversation view and folder queries but not for non‑folder query builders. As a result, global search and the AJAX filter path could disclose conversations that should have been hidden. Impact involves...

CVE-2026-40592

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route GET /conversation/undo-reply/threadid checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a...

CVE-2026-40592 FreeScout's cross-user undo reply allows mailbox peers to recall another agent's outbound reply

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route GET /conversation/undo-reply/threadid checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a...

CVE-2026-40592 FreeScout's cross-user undo reply allows mailbox peers to recall another agent's outbound reply

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route GET /conversation/undo-reply/threadid checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a...

CVE-2026-40592

FreeScout (self-hosted help desk) prior to 1.8.214 is affected by CVE-2026-40592. The vulnerability lies in the undo-send route GET /conversation/undo-reply/{thread_id}, which only checks whether the current user can view the parent conversation and does not verify that the user created the reply...

CVE-2026-40592 FreeScout's cross-user undo reply allows mailbox peers to recall another agent's outbound reply

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route GET /conversation/undo-reply/threadid checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a...

EUVD-2026-24189

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route GET /conversation/undo-reply/threadid checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a...

CVE-2026-40591

CVE-2026-40591 (FreeScout) describes an improper authorization in the phone-conversation creation flow. Before version 1.8.214, an attacker-controlled input for customer_id, name, to_email, and phone allows backend resolution of the target customer without enforcing mailbox-scoped visibility. Thi...

CVE-2026-40591 FreeScout: Improper Authorization in Phone Conversation Creation Enables Cross-Mailbox Hidden Customer Modification

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

CVE-2026-40591

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

CVE-2026-40591 FreeScout: Improper Authorization in Phone Conversation Creation Enables Cross-Mailbox Hidden Customer Modification

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

CVE-2026-40590 FreeScout's Customer AJAX Create Modifies Hidden Existing Customer

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40590 FreeScout's Customer AJAX Create Modifies Hidden Existing Customer

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...