Fresh User layers hang/freeze on first logon

When logging on with a fresh profile/ user layer, the UL is created but logon process comes to a halt at a black screen force log off and log back fix the issue, the session is established and user desktop is shown...

Citrix WEM User Logon Service is causing logon delay

End Users are reporting high logon times After the Logon breakup from Citrix Monitor page, most of the time is being taken during the Interactive Session Phase When looked at the Logon process from the Desktop side, delay is observed at "Please wait for the Citrix WEM User Logon Service" stage...

First logon of the day for any user takes extra time to enumerate resources

First logon of the day for any user takes extra time to enumerate the Applications\Desktop. Subsequent logon for the same user is quick...

WEM Agent does not place icons on desktop at first logon

When first logging into a VDA, the WEM Agent does not push out all the Desktop Icons that are assigned to the user. The WEM agent must be manually refreshed to make the Icons appear: Initial Login with no application Icons: Manually refresh the WEM Agent by right clicking the Wem Agent Icon from...

Selfservice.exe Crashes on First Log On, Second Attempt Works

When a user attempts to logon it fails the first time and succeeds the second time. The first time selfservice.exe crashes. Self-service Plug-in exited unexpectedly. Exception was Object reference not set to an instance of an object. at Dazzle.AppMonitor.Control.Controller.WaitForLogoff at...

How to Install a License on NetScaler VPX on Microsoft Azure During First Log on

This article describes how to install a license on NetScaler VPX on Microsoft Azure during first logon. Requirements Access to the NetScaler VPX on Microsoft Azure management console...