Digital Experience Monitoring | What Is DEM?

Introduction to Digital Experience Monitoring: Illuminating the Basics In an era governed by technology, the satisfaction of an end-user is of utmost importance. It has the power to stimulate or to halt business growth, and frequently determines if a client continues or discontinues their...

Good Twitter Samaritans accidentally prevent shoeshine scam

A few days ago, Indian news portals were buzzing with tales of a well-worn shoeshine scam making its way into social media. It’s a great example of how good-natured gestures can unwittingly aid scammers when we combine high-visibility accounts with potential lack of fact checking. Thankfully, it...

How to create an intentional culture of security

In this day and age, companies great and small are vulnerable to potential attacks that they are exposed to every day. From insider threats to simple phishing, one is always left guessing if they know enough to handle them or are well prepared to face the risks. Educating your staff about basic...