Updating MCS catalog fails with error FailedToUnregisterMasterImageFromMdm

Error updating an MCS catalog in Citrix DAAS Action Name: MCCreateMachineCatalogInitialzation Exception: StudioErrorId : ProvisioningTaskError ErrorCategory : NotSpecified TaskState : FailedToUnregisterMasterImageFromMdm TaskStateInformation : Terminated ErrorId :...

CVE-2020-3977

VMware Horizon DaaS 7.x and 8.x before 8.0.1 Update 1 contains a broken authentication vulnerability due to a flaw in the way it handled the first factor authentication. Successful exploitation of this issue may allow an attacker to bypass two-factor authentication process. In order to exploit th...

Citrix DaaS: Get-BrokerApplication - Invalid enum value 'PackagedApplication'

Get-BrokerApplication cmdlet fails with exception when running on the machine with Remote SDK installed. Exception details: The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://tempuri.org/:records. The...

Citrix Daas - Azure - VM Booting Issue (after using Azure Image Gallery)

Could not see VM created in the Citrix DaaS & Azure Azure Image Gallery as it keep going in power off state immediately when attempting to boot - Unable to see VM OsDisk in the Azure Portal - Only Identity Disk & NIC card is getting created in the Azure Portal...

Citrix DaaS Workspace Core - Domain is unreachable Error

When using DaaS quick create to create directory connection for AWS workspace core , error prompts "Domain not found" and Status shows "Invalid Account"...

Citrix DaaS - Google Cloud Project (GCP) - Unable to create Machine Catalog Error

Step 1: image-export-ext: 2025-04-23T07:04:13Z Error running workflow: step ""export-disk"" run error: step ""wait-for-inst-export-disk"" run error: WaitForInstancesSignal FailureMatch found for ""inst-export-disk-image-export-ext-export-disk-9sv20"": ""ExportFailed: Failed to copy disk size...

Citrix DaaS - Hosting Connection "Username and Password Not Recognized" Error

When attempting to establish or test a hosting connection within your virtualization environment, the system reports an authentication failure with the following error message: "The username and password combination supplied for this connection was not recognized." This error indicates that the...

Citrix DaaS - Unable to reconnect to a disconnected session

Users attempting to reconnect to their previously disconnected ICA sessions while accessing Citrix Virtual Apps and Desktops CVAD via Citrix Workspace App CWA are unable to do so. The reconnection process fails, potentially leaving users with a frozen or unresponsive application or desktop sessio...

Printers intermittently shows Access denied, Unable to connect

Customer has moved from 7.15 to DAAS with WEM on cloud, Since then they are facing issues with printers intermittently 2. Issue is occurring with all the users Admins and non Admins 3. Issue got auto resolved post 15-20 minutes and sometimes users need to close the application and they able to...

Citrix DaaS Studio: Resolving VM List Delay Due to Cloud Connector Timeout

Administrators may encounter a delay when retrieving the list of machines from Citrix Cloud in a particular resource location. This issue is often observed under the following circumstances: The Cloud Connector is unavailable or unresponsive. The connector is undergoing maintenance or is being...

DaaS - VDI - Rename cluster VMware

Impact of Renaming VMware Cluster in a DaaS/VDI Environment...

Citrix DaaS: Autoscale fails to turn ON the Virtual Machines

You may see AutoScale failing to turn ON the Virtual Machines at the scheduled time in AWS...

Citrix DaaS | Workspace expiration period forced Users to re-authenticate

When the user logs in to workspace URL, they are unexpected behavior while using CWA. -They will be prompted to keep themselves logged in due to a Inactive policy set. -Once they select keep me logged in, the workspace page gets refreshed and they don't see any apps or desktops...

: Double or Triple licenses are getting assigned to the same user

Multiple licenses are assigned to the the same user in the DAAS console...

Zones on Citrix DaaS show a Resource Location that has been previously deleted

A Zone is present on Citrix Cloud DaaS Studio, which references a previously deleted Resource Location. The name of the zone might be the friendly name of the former Resource Location, or it will display a GUID on the Zone name...

Citrix DaaS - Unable to change Master image for the machine catalog

When attempting to use the "Change Master Image" option in the machine catalog properties, the process may fail with the following error: "Preparation of the Master VM Image failed. Make sure that the selected image is a supported OS and has a valid VDA installed" However creating a new catalog...

Citrix DaaS 2402 CU2 - MCS Catalog update fails with MDM error

StudioErrorId : ProvisioningTaskError ErrorCategory : NotSpecified TaskState : FailedToUnregisterMasterImageFromMdm TaskStateInformation : Terminated ErrorId : FailedToUnregisterMasterImageFromMdm Operation : ImagePreparation ErrorMessage : A problem was detected while unregistering from the MDM...

Citrix DaaS - Error: Monitoring page could not be loaded [User authentication Failure]

New custom cloud administrators get the below error when trying to access Monitor console-...

uberAgent - Splunk dashboard does not display information about applications and desktops from DaaS

Splunk dashboard CVAD/DaaS Applications & Desktops does not display any information about published applications and desktops for DAAS. uberAgent.log file located in C:\Windows\Temp on the machine used for Citrix Cloud monitoring shows the errors: 2025-03-05 12:11:08.145...

Cloud - DaaS - Need to delete hosting connection

Unable to delete a hosting connection...