How to enable the picture copy/paste operations between CWA client and VDA

This article describes how to restrict the copy/paste operations between CWA client and VDA, only keeping the picture copy/paste enabled...

How to restrict the copy/paste operations on pictures between CWA client and VDA

This article describes how to restrict the copy/paste operations on pictures between CWA client and VDA, only keeping the text copy/paste enabled...

Error launching application in DAAS "The resource is unavailable currently"

All applications in a particular Delivery Group\Catalog fail to launch . Applications in other Delivery Groups have no issue launching . With CWA the error seen is "The resource is unavailable currently" With HTML5 client this error is seen "ICA retrieved successfully, connecting..."...

Mouse cursor disappears in the double dop scenario

The mouse cursor disappears in certain double-hop scenarios or when using the VirtualBox client. There appears to be a bug in the VirtualBox client rendering of 32-bit color cursors, which causes the mouse cursor to disappear. Double-hop scenarios where CWA for Linux versions prior to 2309 and CW...

CWA for iOS: Cannot verify this server's certificate

Starting with Citrix Workspace App version 20.9, adding an account on the Workspace app gives an error "Cannot verify this server's certificate: . The server might not be secure. To continue access, tap Setup and check "Ignore certificate warning"...

Noticeable Delay of Adding User Store in CWA for Mac Residing within a Restricted Intranet

In an isolated intranet that can't connect to the Internet, CWA for Mac users may notice an obvious delay of around 30 seconds during certain operations e.g. adding a store, user authentication, and launching published resources...

Complete SSO at CWA launch

Once CWA.exe starts user is not fully signed in user uses SAML to sign in to their local machine. User will need to interactive with CWA Launch a resource or refresh CWA to complete the authentication which results enumeration for new changes for the CWA. How to achieve SSO at CWA.exe at launch s...

Open Citrix ICA file Failed with No Response

Suddenly, all the ICA files downloaded from web can't be opened. User double-clicked them, but the Windows system didn't respond by opening the CWA connection manager...

CWA HTML5 shows incorrect version

After upgrading CWA HTML5 from v2101 to any later versionsE.g. v2309 in the storefront server, the About dialog still shows the old version. The Storefront Console however still shows the correct version...

CWA displaying apps differently depending on which Storefront server you connect to

When connecting to a new Storefront server, customer is seeing icons that are displayed differently then they do when connecting to another Storefront server running the same version. Connected to the 1st server, the apps looked like this: Connected to the 2nd server, the apps looked like this:...

CWA for Mac: How to disable Auto-Launch of CWA on MacOS

How to disable Auto-Launch of CWA on MacOS?...

SSON working if user uses a PIN to logon to client

SSON will not work with CWA Windows Client . Ssonsvr.exe will not launch when the user logs on to the client . SSONMChecker shows this error. SSONCheckerInstallationSingle Sign-on process runningThe Single Sign-on process is not running. Reboot the machine after installing Citrix Workspace to sta...

Unable to connect to Storefront using Workspace App

Adding store fails with error 'cannot contact store' We can access store via CWA for web...

CWA for Android: Users cannot upload file in Websites delivered through Secure Private Access

File upload options in websites published via Secure Private Access are disabled when accessed via CWA for Android...

CWA for Android: We were unable to tunnel through the proxy

Viewer of CWA for Android fail to establish connection to VDA with below given error message We were unable to connect through the proxy. Error - 0 Logs show following error logs 02-10 05:44:55.989 1117 28821 W System.err: Caused by: android.system.GaiException: androidgetaddrinfo failed: EAINODA...

CWA for Mac 2203: Random Session disconnects

CWA for Mac will disconnect a session at random. Auto connect-back will also fail. SSL connection error - "status 43" will be reported in Citrix Viewer logs | 03-16-2022 | 10:17:48.817 | 2724 | 5 | sslasock.c | 1359 | SSLDecryptPacket | TCTD | TTERROR | doDecryptData failed. status: 43 | 03-16-20...

HTML5 CWA configuration.js file is overwritten post the Storefront upgrade

The customized configuration.js file is overwritten under the path C:\Program Files\Citrix\Receiver Storefront\HTML5Client post Storefront upgrade...

CWA 2202 : Published desktop fails to launch when CWA is used

-- Issue with CWA only -- Same endpoint works when same VDA is launched from Store URL -- Issue with 1 end point only -- Never worked on the CWA -- First time set up Details...

After upgrading CWA Chrome to version 2203, when USB device is added to session the device is not available in the session. Message " device is already in use in other session"

After upgrading to latest CWA for Chrome the end users are not able to connect to USB devices. The message the user sees when trying to manually add the device is that the device is already in use and the transfer button is greyed out...

Japanese 106 keyboard not supported while using Scancode keyboard event mode in CWA Linux

When setting "KeyboardEventMode = Scancode" in the wfclient.ini from CWA Linux, some keys on the Japanese 106 keyboard layout are unable to be mapped correctly to Windows VDA. Scancode mode does not support the Japanese 106 keyboard layout yet Note :CWA Linux supports AT 101, 102, 104, 105, and...