Unable to add account on the Citrix Windows receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Unable to add the account through Windows receiver...

Citrix Director - Failure Reasons Troubleshooting Guide

Table of Contents Overview User Connection Failures Machine Failures Overview Citrix Director is a comprehensive monitoring and troubleshooting tool that integrates with XenApp and XenDesktop environments. The solution provides a single pane of glass for Citrix support and administrator teams to...

"Attach a smart card reader and insert your smart card to log on" When no Smart Card Authentication Present

When using Citrix Receiver to connect to the NetScaler Gateway, StoreFront users get "Attach a smart card reader and insert your smart card to log on" however smart authentication is not configured...

Citrix XenServer QEMU ioport Array Overflow Guest-to-Host Privilege Escalation (CTX219136)

The version of Citrix XenServer running on the remote host is missing a security hotfix. It is, therefore, affected by a privilege escalation vulnerability in the QEMU ioport component due to an array overflow that is triggered during the handling of addresses in ioport read and write look-ups. A...

CVE-2016-9637 - Citrix XenServer Security Update

Description of Problem A security vulnerability has been identified in Citrix XenServer that may allow malicious privileged-mode code running within an HVM guest VM to compromise the host. This vulnerability affects all currently supported versions of Citrix XenServer up to and including Citrix...

How to Silently Remove and Clean-up Application Shortcuts from Citrix Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. To have the Citrix Receiver silently remove application shortcutsfrom their Citrix Receiver thatthe...

The Connection to "App/Desktop Name" Failed With Status (There is no Citrix XenApp Server Configured on the Specified Address)

Users receive this error when trying to launch externally: "The connection to "App/Desktop Name" failed with status There is no Citrix XenApp server configured on the specified address.."...

Citrix XenServer Multiple Vulnerabilities (CTX218775)

The version of Citrix XenServer running on the remote host is missing a security hotfix. It is, therefore, affected by multiple vulnerabilities : - A flaw exists in the sniffnetware function within file tools/pygrub/src/pygrub when handling string quotes and S-expressions in the bootloader whenev...

Citrix ADC Gateway EPA Scans Deny Access Randomly With Error Code 12029

Citrix ADC Gateway EPA scans deny access randomly with error code 12029...

Error: "Connection Failed due to Security Policy" on Citrix XenMobile Apps

The following error is displayed on Citrix XenMobile Apps: "Connection failed due to a security policy"...

Secure Ticket Authority (STA) Status Is Marked As DOWN on Citrix Gateway Virtual Server

The CitrixGateway virtual server configured with Secure Ticket Authority STA is marked as DOWN, as shown in the following screen shot:...

Citrix XenServer Multiple Security Updates (CTX218775)

A number of security vulnerabilities have been identified in Citrix XenServer that may allow malicious code running within a guest VM to compromise the host. SPDX-FileCopyrightText: 2016 Greenbone AG Some text descriptions might be excerpted from a referenced sources, and are Copyright C by the...

Wyse Zero Client Unable to Log On to StoreFront

Wyse Zero Clients are unable to log on to StoreFront. The following error is received: Start roaming account , Citrix Sign-On failed This issue occurs after rebooting one of the devices. The devices that are not yet rebooted are working without any issues...

When Launching an Application Internally via Netscaler User Receives Error: "Cannot Connect To The Citrix XenApp Server. There Is No Citrix XenApp Server Configured On The Specified Address"

With a NetScaler Gateway and StoreFront setup, while launching application users get following or similar errors: "Unable to launch your application. Contact your help desk with the following information. Cannot connect to the Citrix XenApp server. There is no Citrix XenApp server configured on t...

Users not Being Prompted for Citrix Receiver Upgrade Upon Logon to Storefront Web URL

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users not being prompted to upgrade Citrix Receiver when it is available...

Some UPM or WEM Agent parameters may not be applied by the agent after switching from GPO settings to Workspace Environment Management settings.

Symptom 1: WEM Policy/Settings are not applying, and the old Citrix Profile Management items are applying instead Symptom 2: WEM Policies are not applying to the WEM Agents...

Error: General error while launching applications through android receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Getting following error when launching applications through android receiver when coming through...

Error: "The Citrix WEM Agent Host Service service hung on starting", Netlogon prevented from starting

The Citrix WEM Agent Host Service fails to start with the following error message: "The Citrix WEM Agent Host Service service hung on starting." As a result,the Netlogon service is prevented from starting becauseNetlogon depends on the Citrix WEM Agent Host Service...

Error: "Logon failure: the user has not been granted the requested logon type at this computer."

Under certain circumstances, the Citrix WEM Agent log may show the following message: "Exception - VuemEnvironmentalSettingsController.ExecuteEntityPolicySettings : Logon failure: the user has not been granted the requested logon type at this computer."...

citrix.com XSS vulnerability

Vulnerable URL: https://www.citrix.com/partnercentral/login.html?errorCode=10411726;alert'OPENBUGBOUNTY'//779 Details: Description| Value ---|--- Patched:| Yes, at 06.02.2017 Latest check for patch:| 06.02.2017 17:35 GMT Vulnerability type:| XSS Vulnerability status:| Publicly disclosed Alexa Ran...